SERVPRO of New Center/Highland Park

6001 Cass Ave Office 03-119, Detroit, MI 48202, USA

About SERVPRO of New Center/Highland Park

5 / 5

from reviews

Is this your business?

    Daniel Peake
    -
    January 12, 2024

    These are some seriously solid people. Our kitchen was out of commission and they were kind, considerate and incredibly helpful. Shout out to Mentor and Patrick for doing an incredible job in our home. And they managed to get everything done right before Christmas! Very thankful for this team!

    Maine Coon
    -
    April 11, 2024

    Chad and Que are awesome! They have been updating us constantly on what they are doing to remove the mold from our kitchen. They are friendly, professional and helpful. Chris Haney, the project manager, has been great to work with too. We are very happy with Servpro and will always call them if we need them in the future.

    sofia albakal
    -
    March 25, 2024

    I want to say Thank you to Chad and Quentin for doing an amazing job. They were courteous, on time and explained every detail of the process and what to expect. They were thorough and cleaned up and disposed of the trash. They exceeded my expectations. I will definitely recommend Servpro to friends and family.

    C Walker
    -
    March 16, 2024

    Very professional staff! Had a significant floor drain backup, with standing water and sewage destroying the carpet in my finished basement. Called SERVPRO after hours and they gave very helpful instructions on what I needed to do next. Project manager Jon Paul advised that I would receive a call from his crew member, Chad. Within minutes, Chad called to report that he was on the way and gave his ETA. Upon his arrival, Chad inspected and evaluated the situation and got right to work, preventing additional damage, explaining each step he was taking to remediate the situation, and answering my many questions. Chad was knowledgeable and skilled in his attention to detail. I had gone from panic mode to feeling like I had nothing to worry about. I would definitely call SERVPRO again!

    J
    -
    June 07, 2024

    Servpro got it Done For Us! When our neighbors called and interrupted lunch with my wife downtown on Valentine’s Day of 2024 to tell us they heard smoke alarms coming from our house, I had no idea what we were in for. We rushed home, but the fire department beat us there. Luckily, the fire was contained to our dining room table, but unfortunately, smoke and soot had traveled everywhere. I didn’t even know where to begin, but decided to call my insurance, who called ServPro, the company they trusted. ServPro very quickly came out to assess damages, pack out our items, and go through the tedious process of inventorying every belonging we had, restoring what they could and ensuring the insurance company knew to pay us for every item they couldn’t. They completely cleared our house so that the repair teams could come and do their work. And they securely stored all our items until every bit of the work was complete. Jake was our project manager. He was courteous, responsive, knowledgeable, and patient. And the estimates of his counterpart, Bill, made sure the insurance company took into account and paid out for items our adjuster’s original estimate had missed, more than doubling our repair claim. All in all, it was a seamless experience dealing with ServPro, as they know what they’re doing and dealt with us to understand what we wanted, while dealing directly with our adjuster to get things done. I highly recommend these folks!

    SERVPRO of New Center/Highland Park

    Our Address

    6001 Cass Ave Office 03-119, Detroit, MI 48202, USA

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