5 star service for sure! My office building had a water line break in part of an atrium that flooded our waiting rooms and a few exam rooms late Sunday evening. I called Servpro and they arrived within 2 hours. They thourghly assessed the situation and told me exactly what they would have to do to get the water cleaned up and address the damage. Jesus, Juan, Raymond, and Daniel got to work immediately. They wrapped things up around 2:30 AM; however, I will have to say my time with them was enjoyable! :) Very professional and have kept in constant contact with me throughout the last 4 days as their dryers and dehumidifiers kept working. I hope this does not happen again; however, if it does, I would absolutely use Servpro again. Thank you guys so much for making a very stressful situation, a little better!
Absolutely the best professional service! When I called they were here in an instant, with a team of outstanding support. Absolutely took my stress away! I had extreme water and mold damage throughout my condo, and they work with me! And the speed of restoration is only a few days, compared to other Restoration companies requiring weeks if not months. "Top-Shelf"!! #1 in response time and customer service. When ever I called, they were there to address ALL my concerns, taking away the stress and logistics involved with restoring my Condo. I highly recommend ServPro!! You won't go wrong! Thanks Tom Carr
pretty shameful they were almost late to every appointment including the one where I’m typing this right now when I was supposed to be helped at 9 o’clock in the morning and it is currently 937 assuming that 9 o’clock was the first appointment today I expected them to be here in a timely manner, but no as the habit of this company they are late once again-so here I am now I called back at 10 and they said oh our apologies no one can make it today. No call. I called over there and they made some excuse i would At least seven times out of the 10 appointments that I have with them. They have either been late they have either no-show and I’ve had a call them Truly, the most ignorant professionalism I’ve ever dealt with
The team at SERVPRO of NE Albuquerque is amongst the best I have ever met. Not only do they treat their employees like family, but their customers as well. They are responsive, diligent, and extremely fair with those who they work with.
Their water technician and he was superb. He was always on time, courteous, and extremely competent. I've had family members recommend ServPro and I can now see why they recommendations were so adamant. I would highly recommend.
If you don’t see your business in the directory and you would like to add it, please click here.