Amazing service. We had a fire in the building on top floor with water damage throughout. Servpro came immediately and started right away providing air purifiers and fans. They have been working for months every day gutting the building and removing materials. Eddie and Evelyn have coordinated the team well and are always responsive and on time. Their crew…. Just amazing. These guys worked so hard carrying heavy bags of Sheetrock and appliances out to dumpster of a walk up building. This crew worked extremely hard for months to prep the building for rebuild. We wouldn’t have been able to rebuild after the fire without Servpro! Amazing job and experience!
I faced a significant water damage issue at my Manhattan office. In this moment of crisis, I reached out to SERVPRO of Manhattan. The level of promptness and professionalism they displayed was impressive. Their team took charge, executing a thorough water extraction process using advanced equipment. I was kept in the loop throughout, with transparent communication about the ongoing restoration work. One notable aspect was their speed and efficiency. They minimized disruption, swiftly restoring the office to its pre-damage state, which was a huge relief. I would recommend SERVPRO of Manhattan without hesitation. Their commendable dedication to customer satisfaction and quality work makes them an ideal choice for any restoration needs.
Eduardo Perotti (Eddie) and his team led by Evelyn were fantastic. Our basement flooded over the weekend and Eddie showed up almost within an hour of me calling ServPro. Eddie was super professional and incredibly helpful for new home owners who never experienced problems like this before. We immediately felt like we were in good hands. Evelyn (the foreman) and her crew were fantastic as well. They worked quickly and efficiently to minimize any further water damage and helped preserved our belongings that could be salvaged. Communication with the entire team was fantastic and made us feel at ease during a stressful time.
This review is to not only share my extremely positive experience with Servpro Midtown Manhattan but to also express my sincere gratitude for them literally making my issue disappear within 24hours. Upon returning home from a business trip I noticed water on my floor than on the wall. I immediately freaked out because there was a musty odor and I didn't want my belongings becoming mold-contaminated nor my body! I called Servpro Manhattan and immediately the owner Rob called me back to fact find and troubleshoot. Within an hour the polite and professional team arrived at my townhouse and got straight to work. I was on a conference call for an hour in another room. Once the call was over I went into the room where everything was protected, moved, and things where being cleaned up. They set up a few machines and then started the construction removing the problem. One worker even left to match the paint color for the new drywall. Within a day it’s like nothing ever happened. This particular office of Servpro is top-notch, I highly recommend Rob and his awesome team!
With gratitude to . Edlyn P. She us recommended for her responsiveness, timeliness. Project Manager Jose P is thorough in his explanation. With gratitude also to Jammie, Alvaro, Brian Boyano, Armando, and Walter.
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