Shawna Martin is an amazing asset to our team. She is always on top of any claims we send her way and is wonderful at communicating with agents and clients alike! If you need help with any storm clean up or claims she is the best!
I was very impressed by Andrew's work. He explained everything clearly and patiently until I grasped the whole process. He also followed up with me to ensure that everything was done properly and thoroughly. He treated my home with respect and care, and made me feel valued as a customer. He was very helpful and courteous, and even referred me to another ServPro service that could assist me further. He prioritized my family's safety and health above all else.
Very pleased working with Team Leader Brenda and her awesome crew. Brenda was there supervising and assisting as needed. Danielle, Tracy and Bruce were professional, hard working and asked questions when needed. I was impressed how everyone was extremely polite and took every precaution possible when handling our items. Brenda's Ipad came in very handy when I could not remember how one of the rooms was set up. Wonderful experience with the Brenda and her team. I can not say the same for the employees responsible for cleaning our furniture. Half the furniture had to be returned to the warehouse to be cleaned. Brenda was cooperative when this issue arose and her supervisor came and out and reassured us that everything will be taken care of.
We contacted ServePro after having a chimney fire and they were amazing. Tracey was great! He kept us informed throughout the entire process. He and the rest of the staff were helpful and so kind and courteous. I would highly recommend them for any restoration service.
Lacey,Brenda,James and Mark were very professional in the service provided. They were on time for work, provided excellent cleaning. The cleaned up the area after cleaning was complete. They were friendly and provided all the cleaning required and what we requested. Highly recommend workers. Jim Stanley
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