Joe Lillian and his team of Lisa, Jamal, and Alyssa are outstanding professionals. This team is patient, responsive, considerate, and worked in my best interest to make sure that their services would be affordable and effective. This included ruling out possibilities for our particularly complex situation as well as drafting up different scenarios to solve the problem which were all based in their science-backed expertise. We ended up with an effective solution that did not put us out of pocket and left us feeling like we had a friend in the business. Not to mention the team was friendly and conscious about their time spent in our home. I felt comfortable having them there even while I was working from home, and enjoyed their presence. These are the hallmarks of an excellent business. Highly recommended.
Kate Sloan
-
November 03, 2022
My laundry area/kitchen flooded in my 2nd story apartment late at night. The team was here after hours (in less than an hour!) and immediately got work. Mike and his crew were so kind and professional, efficient, and communicated the whole process with me. I am incredibly thankful for them and their expertise!!
Gaylen Davenport
-
June 07, 2022
Brandon was calm and informed and really made the process much easier to deal with. They came in, got to work, and communicated what they were doing and kept us up to date as their work went along. A positive experience during a stressful situation. Great Job!
Kathi Spray
-
June 29, 2021
I have used Serv Pro in the past for professional reasons but when it came to my own home flooding, They were the first phone call I made. They were there very quickly to minimize the damage and walk us through the whole process. They gave us great contractor recommendations who not only repair the damages of our home but made it look like it never happened in the first place. They were very easy to work with and I would highly recommend them to anyone!
Jeannine Strandjord
-
November 03, 2020
I called Friday night and Lisa Garcia showed up early the next morning with Stacy Skiles. They were quick and very professional. They found the the job was larger than expected but it went well and they were very helpful at every point in the mitigation. Brandon Locke who was the Manager was terrific and helped me to understand along with Lisa where we were in the cleanup. Jason Ford was my Customer Service contact and was always helpful. The two constants, however, were Lisa and Tracy and they never stopped working until everything was done 6 days later. I always felt like I was getting the truth and the best efforts on my job. I'd recommend ServPro to anyone who has had water or fire damage in their home.
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9202 Barton St, Overland Park, KS 66214, USA
Claim Listing: SERVPRO of Leawood/ Overland Park
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Joe Lillian and his team of Lisa, Jamal, and Alyssa are outstanding professionals. This team is patient, responsive, considerate, and worked in my best interest to make sure that their services would be affordable and effective. This included ruling out possibilities for our particularly complex situation as well as drafting up different scenarios to solve the problem which were all based in their science-backed expertise. We ended up with an effective solution that did not put us out of pocket and left us feeling like we had a friend in the business. Not to mention the team was friendly and conscious about their time spent in our home. I felt comfortable having them there even while I was working from home, and enjoyed their presence. These are the hallmarks of an excellent business. Highly recommended.
My laundry area/kitchen flooded in my 2nd story apartment late at night. The team was here after hours (in less than an hour!) and immediately got work. Mike and his crew were so kind and professional, efficient, and communicated the whole process with me. I am incredibly thankful for them and their expertise!!
Brandon was calm and informed and really made the process much easier to deal with. They came in, got to work, and communicated what they were doing and kept us up to date as their work went along. A positive experience during a stressful situation. Great Job!
I have used Serv Pro in the past for professional reasons but when it came to my own home flooding, They were the first phone call I made. They were there very quickly to minimize the damage and walk us through the whole process. They gave us great contractor recommendations who not only repair the damages of our home but made it look like it never happened in the first place. They were very easy to work with and I would highly recommend them to anyone!
I called Friday night and Lisa Garcia showed up early the next morning with Stacy Skiles. They were quick and very professional. They found the the job was larger than expected but it went well and they were very helpful at every point in the mitigation. Brandon Locke who was the Manager was terrific and helped me to understand along with Lisa where we were in the cleanup. Jason Ford was my Customer Service contact and was always helpful. The two constants, however, were Lisa and Tracy and they never stopped working until everything was done 6 days later. I always felt like I was getting the truth and the best efforts on my job. I'd recommend ServPro to anyone who has had water or fire damage in their home.