SERVPRO of Lancaster

Dennis Moore

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August 11, 2022

Rico was our Project Manager and he was extremely helpful, informative and pleasant. He explained everything upfront and was accessible when we had questions. His crew was awesome. They arrived on time, worked the whole day and did follow-ups. We even had an on-call employee offer excellent service. We are very satisfied with the service ServPro provided.

Andrea McComb

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March 03, 2023

Tony, Albert, and Andy were prompt and efficient at removing water damaged cabinets and drywall from my home. When the tile floor was still showing high levels of moisture after several days using fans and dehumidifiers, my project manager, Madison began communication with my insurance company to gain approval to have those tiles removed as well. Tony came out again to get more readings to satisfy the requests of the insurance company and Madison continued to follow up with my claims adjuster until the approval was given. I am very grateful that the SERVPRO team was in my corner and willing to advocate on my behalf with the insurance company. In addition to their proffesionalism in handling the job they were paid to complete, Tony and Albert were kind enough to help me with a totally unrelated issue I was having this morning when they returned to my home to remove the tile. My garage door opener had stopped working correctly before they arrived, so I let them know we would have to open it manually for them to take equipment and material out of the house. Albert helped me open it. When they were finished with the job, they left out through the garage and I planned to go close the garage door manually after they had gone. Almost immediately I heard the garage door opener working and the garage door closing. When I went outside Tony and Albert had got it to work and gave me some advice to remedy the problem. Thank you gentlemen for your thoughtfullness.

The Padovich's **************

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October 04, 2022

Sammy and Andy were amazing! Very responsive and worked very hard to get everything done. I am very thankful for their hard work and kindness during this stressful time. Amazing employees and if we need more work done I hope to see them back.

Preston Gibson

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March 08, 2023

Servpro of Lancaster CA came all the way to Kentucky to help the local area recover from extensive water damage caused by extreme cold temperatures in December. They were professional, responsive and clearly knew what they were doing. They got floors and walls removed quickly, got everything dry and treated to prevent mold. When they were done I was confident that there would not be an ongoing issue with the water damage. I would recommend Servpro of Lancaster without reservation.

Sandra Crumlish

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November 10, 2022

The ServPro team is very responsive, professional, and very helpful. They see you at your worst and treat you with respect and understanding. If they were stuck on another job they always called. Rico is an awesome team leader.