Our experience from the first phone call to
Completion has been one of professionalism and compassion!
Chris Heafner made sure from the beginning that he would be with us through the whole procedure and he kept his word! Always going above and beyond throughout
The process. He was always available and responded quickly to any questions and concerns. He and his team Including Miguel and DeAndre, worked well together to make sure the experience was “Like It Never Happened.” I would highly recommend Chris and Servpro for Restoration Service!
Michelle Logan
-
March 16, 2018
Renee Santos is an awesome representative of Servpro. I am the owner of Logan Insurance Agency in Norfolk and I met Renee a few years ago when she came into my office and shared information about the company and its benefits. Renee had great presence, a friendly personality, and she is very knowledgeable of your products. I personally do not get involved with claims but if asked, I do refer clients, friends, and family members mainly because of the business relationship her and I have had over the years. Thank you Renee!!!!
Greg Daniel
-
December 04, 2017
Renee is the consummate professional. She is always available to help or assist us and our clients when they're help is needed the most. She is delightful to work with, and she consistently follows up to make sure everything is done and done correctly. Fantastic!!!!
Deb Lawrence
-
December 04, 2017
Renee is so pleasant when she visits our State Farm office. She also is very personable and informative with our mutual customers. We look forward to her monthly visit to learn what's new with ServPro.
Ivette Vazquez
-
December 06, 2017
Renee always goes out of her way to meets the needs of the client that she service in the community. As a Claims Adjuster I know first hand how important customer service plays a role and meet all expectations of what it takes to get job done
Our Address
952 Norfolk Square, Norfolk, VA 23502, USA
Claim Listing: SERVPRO of Kempsville/Military Circle
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Our experience from the first phone call to Completion has been one of professionalism and compassion! Chris Heafner made sure from the beginning that he would be with us through the whole procedure and he kept his word! Always going above and beyond throughout The process. He was always available and responded quickly to any questions and concerns. He and his team Including Miguel and DeAndre, worked well together to make sure the experience was “Like It Never Happened.” I would highly recommend Chris and Servpro for Restoration Service!
Renee Santos is an awesome representative of Servpro. I am the owner of Logan Insurance Agency in Norfolk and I met Renee a few years ago when she came into my office and shared information about the company and its benefits. Renee had great presence, a friendly personality, and she is very knowledgeable of your products. I personally do not get involved with claims but if asked, I do refer clients, friends, and family members mainly because of the business relationship her and I have had over the years. Thank you Renee!!!!
Renee is the consummate professional. She is always available to help or assist us and our clients when they're help is needed the most. She is delightful to work with, and she consistently follows up to make sure everything is done and done correctly. Fantastic!!!!
Renee is so pleasant when she visits our State Farm office. She also is very personable and informative with our mutual customers. We look forward to her monthly visit to learn what's new with ServPro.
Renee always goes out of her way to meets the needs of the client that she service in the community. As a Claims Adjuster I know first hand how important customer service plays a role and meet all expectations of what it takes to get job done