About SERVPRO of Indianapolis East

5 / 5

from reviews

Is this your business?

    Trent 1956
    -
    June 01, 2024

    We had our water heater go bad and drained 50 gallons of water from our garage under the wall into our living space. It is very disconcerting to get up in the morning and wade through an inch of water saturating your carpet down stairs. Sergio and his crew were very responsive and over a period of three days dried out our down stairs rooms. They used some nice high tech meters to test the walls for water that had been absorbed. I am confident everything is now dry as can be and we are ready for the reconstruction phase. New carpet, base boards and perhaps some drywall. Thank you Sergio and crew for all your hard work!

    Thomas Kozenski
    -
    June 10, 2024

    Mario and his crew were here at our home for a total of 7 days trying to get our home back in order after a water pipe burst in our upstairs bathroom. He did a WONDERFUL JOB !! getting everything dried out and removed so we could start the process of rebuilding our home. He knows how stressful this event can be and kept us informed throughout the entire process. Servpro should feel lucky to have him as the face of their brand Sincerely, Thomas Kozenski

    Don Gandolf
    -
    March 29, 2024

    On Saturday night March 17, 2024 we arrived home after being gone all day to find our main floor and basement being flooded by a broken toilet water supply line. I shut off the water line valve. I contacted Servpro at 10:30PM and they responded that night with a 2 person crew to start removing the water. The same crew was back early the very next morning to remove moisture and start the determination of the water damaged areas. As the project continued my trust in the crew and their analysis was beyond questioning. The crew had been so diligent pinpointing areas of moisture and then regularly tracking the drying progress with frequent moisture meter checks. They shared the moisture meter reading with us and welcomed our watching them take the readings. They showed real concern for the home owners (our) property, throughout the project, not wanting to remove anything that could be dried out through the fan/heat process. The crew discussed with us what they were going to do and why. The crew also kept us well informed about when they would arrive and leave each day during the 10 day process. We had the same 2 person crew of Jennifer and Pedro from start to finish. They were totally AWESOME! They were always busy coordinating and helping each other. They documented the recovery process with lots of photos and moisture readings and kept our Homeowners insurance company well informed in a timely manner. They removed and disposed of enough material to fill three quarters of a large dumpster. We can't thank Jennifer and Pedro enough for their professional services and the comfort they provided to us during the duration of the project.

    Karen Shockley
    -
    June 04, 2024

    They were amazing! Would definitely refer them to someone else. Glad they were here to help us take care of our house. Mario is amazing!

    derrick a
    -
    November 22, 2023

    I want to start off by saying I really do appreciate service pro sending the team they sent lead by Andrew. They did an awesome job. It’s been a stressful few days, due to Thanksgiving, being right around the corner, Salvador did a great job communicating with me and Sergio did a good job as well. Thanks guys we really appreciate the help and the hard work that you do.

    SERVPRO of Indianapolis East

    Our Address

    6767 E Washington St #2, Indianapolis, IN 46219, USA

    SUBMIT A LISTING FOR A RESTORATION COMPANY

    If you don’t see your business in the directory and you would like to add it, please click here.