I called 3 times to follow up on a call I was supposed to receive to set up an appointment for a tech to come out. I was given a new name each time of a person who was supposed to reach out and set something up. No one ever did. After 3 days I went with another company that sent out a tech the same day.
SERVPRO 100% lives up to its motto to “make it like it never even happened.” During the negative temperate “polar vortex” in Chicago, the water main pipe to our house cracked resulting in tons of water pouring into our basement. The City could not come out for over 2 days to shut the water off so needless to say the water damage was significant, but it didn’t matter. SERVPRO came out right away when we called and set up everything we needed to clean up the basement. Seven months later and there is not a trace of mildew, mold, or smell of water at all. THANK YOU SERVPRO!! I cannot recommend this team enough!!!
Servpro is a wonderful company to work with in an emergency situation. Their level of service and their quality of work is superb. I would definitely recommend them to anyone who need professional help.
I love Servpro. They did everything I asked them to do. Great job! Ezekiel walked us through the entire process start to finish.
Did not follow through with appointment 😕
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