I recently experienced a water leak in my garage. My insurance company recommended contacting Servpro to conduct the repair estimate and perform the remediation. This Servpro location worked seamlessly with my insurance company to determine the scope of work. They then monitored the progress and compliance of the repairs with the contractor. Their supervisor (Germain) was particularly pro-active in ensuring that steps occurred in a timely manner, and in the correct order. I was very impressed.
Mark Peters
-
June 27, 2023
The SERVPRO Field guys are amazing. Very responsive in our time of need and Jorge was great with follow-up. The team led by Dorian was compassionate and really stepped up to help us get the damage identified fast and removed before the situation got worse.
Kristen Latta
-
July 06, 2023
We were very happy with the service from Servpro. The water remediation as well as the repair work needed after it were done in a very timely and professional manner. House looks like nothing ever happened. Highly recommended.
Jack Polisini
-
December 08, 2022
I had a contractor drill into a water pipe, which caused a large amount of water damage to my home. Jorge and his team were professional, responsive and addressed everything we needed to remediate the water damage. Importantly, they separated themselves from other competitors by making an effort to selectively do repairs in ways that wouldn't completely demolish our home. Further they provided detailed estimates to provide to insurance to get the cost covered, which was also crucial to getting the full cost of the repairs covered. Jorge answered all our questions and was extremely respectful.
William S
-
November 06, 2021
A water leak caused much damage to our home. The team, lead by Jorge Reyes, arrived about 5 hours after being called with a crew. They sprang into action to mitigate the water damage and coordinate drying out the space with dehumidifiers and fans. They also began working with the insurance company to begin the process of assessing the damage and submitting estimates for mitigation, and reconstruction. They are very empathetic and professional.
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2500 Yale St Suite B19, Houston, TX 77008, USA
Claim Listing: SERVPRO of Houston Heights
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I recently experienced a water leak in my garage. My insurance company recommended contacting Servpro to conduct the repair estimate and perform the remediation. This Servpro location worked seamlessly with my insurance company to determine the scope of work. They then monitored the progress and compliance of the repairs with the contractor. Their supervisor (Germain) was particularly pro-active in ensuring that steps occurred in a timely manner, and in the correct order. I was very impressed.
The SERVPRO Field guys are amazing. Very responsive in our time of need and Jorge was great with follow-up. The team led by Dorian was compassionate and really stepped up to help us get the damage identified fast and removed before the situation got worse.
We were very happy with the service from Servpro. The water remediation as well as the repair work needed after it were done in a very timely and professional manner. House looks like nothing ever happened. Highly recommended.
I had a contractor drill into a water pipe, which caused a large amount of water damage to my home. Jorge and his team were professional, responsive and addressed everything we needed to remediate the water damage. Importantly, they separated themselves from other competitors by making an effort to selectively do repairs in ways that wouldn't completely demolish our home. Further they provided detailed estimates to provide to insurance to get the cost covered, which was also crucial to getting the full cost of the repairs covered. Jorge answered all our questions and was extremely respectful.
A water leak caused much damage to our home. The team, lead by Jorge Reyes, arrived about 5 hours after being called with a crew. They sprang into action to mitigate the water damage and coordinate drying out the space with dehumidifiers and fans. They also began working with the insurance company to begin the process of assessing the damage and submitting estimates for mitigation, and reconstruction. They are very empathetic and professional.