Contacted for commercial office that flooded over the weekend. The original call, the team that came out to quote services and the team that did the work were ultimately professional and took care of business. However Jason the scheduling manager was awful on the phone. Rude, argumentative, and nasty. Not what someone in an emergency needs to deal with. I hope the call was recorded so that it can be reviewed. I almost refused service and used another avenue to dry the property out. A huge thank you to Travis and his team. You guys are great.
Deborah Doss
-
January 04, 2023
Two workers did deep cleaning of windows and blinds, carpets, and a moldy shower stall in August 2022. The dirt was bad because of little cleaning for two and a half years during covid. They were right on time, worked methodically and diligently, and did a great job. The shower grout was black and they restored it to normal; this has lasted five months. I appreciated the professional level of help very much.
Donna Daniel
-
December 28, 2022
OMGOODNESS!!! Only able to leave 5 stars? I would leave more if I could. ServPro was a lifesaver after we bought our house & then found mold in it. They went over & above our expectations. Thank you, ServPro.
Trina Jones
-
January 09, 2023
Servpro were out quickly and had guys here daily checking the areas that flooded to be sure the fans and dehumidifiers were placed in the most optimal way. My flood was a week before a major hurricane hit and I still had amazing service even after because it took time to dry out between my floors.
Aaron Pratt
-
May 07, 2021
The crew at SERVPRO are great. Recently at our hotel we had an incident with a sprinkler that caused damage to several rooms. They arrived in a timely manner with a game plan and clear knowledge of how to take care of this type of problem. It was a stressful situation since it was such a busy night and they were professional the whole time, and had us back to normal in just a few days.
-Aaron Pratt
Front Desk Manager
hom hotel + suites
Our Address
3210 SW 40th Blvd Ste C, Gainesville, FL 32608, USA
Claim Listing: SERVPRO of Gainesville West/Alachua County West
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Contacted for commercial office that flooded over the weekend. The original call, the team that came out to quote services and the team that did the work were ultimately professional and took care of business. However Jason the scheduling manager was awful on the phone. Rude, argumentative, and nasty. Not what someone in an emergency needs to deal with. I hope the call was recorded so that it can be reviewed. I almost refused service and used another avenue to dry the property out. A huge thank you to Travis and his team. You guys are great.
Two workers did deep cleaning of windows and blinds, carpets, and a moldy shower stall in August 2022. The dirt was bad because of little cleaning for two and a half years during covid. They were right on time, worked methodically and diligently, and did a great job. The shower grout was black and they restored it to normal; this has lasted five months. I appreciated the professional level of help very much.
OMGOODNESS!!! Only able to leave 5 stars? I would leave more if I could. ServPro was a lifesaver after we bought our house & then found mold in it. They went over & above our expectations. Thank you, ServPro.
Servpro were out quickly and had guys here daily checking the areas that flooded to be sure the fans and dehumidifiers were placed in the most optimal way. My flood was a week before a major hurricane hit and I still had amazing service even after because it took time to dry out between my floors.
The crew at SERVPRO are great. Recently at our hotel we had an incident with a sprinkler that caused damage to several rooms. They arrived in a timely manner with a game plan and clear knowledge of how to take care of this type of problem. It was a stressful situation since it was such a busy night and they were professional the whole time, and had us back to normal in just a few days. -Aaron Pratt Front Desk Manager hom hotel + suites