I am a property manager for a private owner of 3 apartment buildings. Almost almost a year and a 1/2 ago One of my tenants left her stove on with a pot on 1 of the burners which started a fire in her apartment 2 other apartments were affected by this Fire Our insurance company referred us to Ross with service Pro Ross Handled and took care of everything. The professionalism and site for detail Ross showed us has been amazing. 2 apartments Had to be completely gutted and rebuilt from top to bottom This happened like I said almost a year and a 1/2 ago and Ross is still Having to Deal with The very slow work of our insurance company And bless his heart for being so patient and professional. I know where to go and who to talk to if anything like this ever happens again it's again because of Ross With service pro
I cannot say enough positive things about our experience with Ross and his team. From our first interaction to our last, every interaction has been positive and professional. The quality of their work is exemplary; they are honest, ethical, and knowledgeable. They advocated for us with our insurance company, and they kept us informed every step of the way. I was beginning to lose hope that there existed a company that truly cared about providing good customer service--this company has restored my hope!!
When we had a water huge leak in our home I called Servpro and got ahold of the owner Ross. He was very professional and assured me that his company would handle the problem without me having to take time off work. They arrived quickly and solved what I thought would be a huge problem. I was at work, and I could not get home to clean up the damage my self. My wife said they took care of absolutely everything. When I got home I was glad to see two service trucks and multiple employees finishing up at my house. Over the next few days they stopped by to take measurements and move equipment until the house was clean and dry. I usually do a lot of my own work, but these guys were professional and affordable. I would definitely use them again.
I woke up to my hallway and bathrooms flooding water everywhere. I called Servpro and Ross came out to my home. He came in and calmed me down and took care of everything. He talked to my home insurance and explained what he needed to do. They cut out parts of the wall, carpet and cabinet they made sure it was all dry. After it was all dry they fixed the walls and put a cabinet back in. I would recommend you call them, they are very professional and do a great job.
Fast and Reliable Service..Ross and John came out really fast to see if the leaks from our solar panels caused any water damage, mold or mildew..explained everything thoroughly to me and assured me there was no damage or mold/mildew..thank you for your service and would highly recommend Servpro to everyone.
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