I cannot say enough positive things about our experience with Ross and his team. From our first interaction to our last, every interaction has been positive and professional. The quality of their work is exemplary; they are honest, ethical, and knowledgeable. They advocated for us with our insurance company, and they kept us informed every step of the way. I was beginning to lose hope that there existed a company that truly cared about providing good customer service--this company has restored my hope!!
Mattman Heroboy
-
June 16, 2022
I am a property manager for a private owner of 3 apartment buildings. Almost almost a year and a 1/2 ago One of my tenants left her stove on with a pot on 1 of the burners which started a fire in her apartment 2 other apartments were affected by this Fire Our insurance company referred us to Ross with service Pro Ross Handled and took care of everything. The professionalism and site for detail Ross showed us has been amazing. 2 apartments Had to be completely gutted and rebuilt from top to bottom This happened like I said almost a year and a 1/2 ago and Ross is still Having to Deal with The very slow work of our insurance company And bless his heart for being so patient and professional. I know where to go and who to talk to if anything like this ever happens again it's again because of Ross With service pro
Elisa
-
May 22, 2021
When a "disaster" occurs, you hope your split second decisions turn out well.
Calling Ross Spillman of Servpro was one of those calls that thankfully turned out very well.
He not only came quickly to address our flooding problem, but also oversaw the restoration process.
Ross returns phone calls in a timely manner, hired good sub contractors, and actually did what he said he would. I would highly recommend Ross and his company!
Chris Borden
-
December 23, 2020
When we had a water huge leak in our home I called Servpro and got ahold of the owner Ross. He was very professional and assured me that his company would handle the problem without me having to take time off work. They arrived quickly and solved what I thought would be a huge problem. I was at work, and I could not get home to clean up the damage my self. My wife said they took care of absolutely everything. When I got home I was glad to see two service trucks and multiple employees finishing up at my house. Over the next few days they stopped by to take measurements and move equipment until the house was clean and dry. I usually do a lot of my own work, but these guys were professional and affordable. I would definitely use them again.
Christina Mendoza
-
March 07, 2020
Greg showed our organization the emergency ready plan for all of our Group Homes; this will help us keep our non-profit organization running smooth and steady in knowing that Greg and Ross are only a phone call away. So if an emergency were to arise, we can depend on them. Amazing service!
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5816 E Princeton Ave, Fresno, CA 93727, USA
Claim Listing: SERVPRO of Fresno Southeast
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I cannot say enough positive things about our experience with Ross and his team. From our first interaction to our last, every interaction has been positive and professional. The quality of their work is exemplary; they are honest, ethical, and knowledgeable. They advocated for us with our insurance company, and they kept us informed every step of the way. I was beginning to lose hope that there existed a company that truly cared about providing good customer service--this company has restored my hope!!
I am a property manager for a private owner of 3 apartment buildings. Almost almost a year and a 1/2 ago One of my tenants left her stove on with a pot on 1 of the burners which started a fire in her apartment 2 other apartments were affected by this Fire Our insurance company referred us to Ross with service Pro Ross Handled and took care of everything. The professionalism and site for detail Ross showed us has been amazing. 2 apartments Had to be completely gutted and rebuilt from top to bottom This happened like I said almost a year and a 1/2 ago and Ross is still Having to Deal with The very slow work of our insurance company And bless his heart for being so patient and professional. I know where to go and who to talk to if anything like this ever happens again it's again because of Ross With service pro
When a "disaster" occurs, you hope your split second decisions turn out well. Calling Ross Spillman of Servpro was one of those calls that thankfully turned out very well. He not only came quickly to address our flooding problem, but also oversaw the restoration process. Ross returns phone calls in a timely manner, hired good sub contractors, and actually did what he said he would. I would highly recommend Ross and his company!
When we had a water huge leak in our home I called Servpro and got ahold of the owner Ross. He was very professional and assured me that his company would handle the problem without me having to take time off work. They arrived quickly and solved what I thought would be a huge problem. I was at work, and I could not get home to clean up the damage my self. My wife said they took care of absolutely everything. When I got home I was glad to see two service trucks and multiple employees finishing up at my house. Over the next few days they stopped by to take measurements and move equipment until the house was clean and dry. I usually do a lot of my own work, but these guys were professional and affordable. I would definitely use them again.
Greg showed our organization the emergency ready plan for all of our Group Homes; this will help us keep our non-profit organization running smooth and steady in knowing that Greg and Ross are only a phone call away. So if an emergency were to arise, we can depend on them. Amazing service!