About SERVPRO of Fort Collins

4.7 / 5

from reviews

Is this your business?

    August 04, 2022

    We recently had some water came into our basement after a heavy storm. The new carpet got wet. We called and they responded quickly. Two ladies can and they were very professional. They did test and sprayed the carpet. Luckily the drywall was dry and no other damages. We didn't need repair, so they did all of these work for free even though they could scam us for an expensive repair. They made recommendation for checking cracks on foundation. Highly recommended!!!

    Gretchen Carri
    February 24, 2023

    The Servpro team was great to work with. We discovered the issue over the weekend, made a call Sunday morning and they were at our house within a few hours. They were able to stop the mold growth and dry everything out. Jeremiah was our main point of contact and he was so helpful in walking us through what they were doing, showed pictures of progress and was accommodating when we needed them to be. I hope to never have water damage and mold again but if I do, I would not hesitate to call Servpro again.

    Bruce Stotts
    February 28, 2023

    Well, these guys may do a great job, but I wouldn't know because I couldn't manage to hire them no matter how hard I tried. I had a tenant turnover and when I went into the apartment 1 week before the end of the lease, I found out they'd been smoking inside in violation of the lease. I called ServPro because they were recommended to me and asked if they could schedule a cleaning in a week on the 1st of the month after the tenant moved out. They said they had an opening, but insisted that they needed to do an estimate even though I told them the exact size of the apartment, which rooms had carpet, etc. So I gave them the tenant's phone number to go do the estimate. After about 5 calls back and forth between me, a "production manager", a "technician", and my tenant, they told me they finally got into the apartment. (Great!) So, I waited for an estimate and a confirmation of the cleaning... and waited... and waited. Weekend goes by so I finally call them back on Monday to confirm. The guy on the phone tells me I can't talk to either of the people I talked to before and they couldn't help me anyway because my "estimate" has to go through some other department. OK.... so am I scheduled for the 1st which is now 2 days away? No. So, then I get a bit angry and insist to talk with either the "production manager" or "technician" that I talked to before. I'm told they will call me back, but of course, they don't. So, I guess if you have a month to screw around while your property smells like c**p, maybe these guys do a good job. I didn't get the chance to find out.

    Living Her Legacy
    February 01, 2023

    The two young men that came to Old Town, in DEC, to help me remove the graffiti off of my nonprofit portrait windows were so very polite, professional and were able to remove the graffiti in a matter of minutes. ServPro sent them within minutes of me calling to ask for their assistance with my graffiti problem. I am so grateful for their help. Thank you ServPro!

    Tanner Rohnke
    February 02, 2023

    Were the only service that was able to able to help us out on new years day when our kitchen flooded. Quick response and did excellent removal of the water damaged materials. Thanks to Jerimiah, Frank, Johnny and more who helped.

    SERVPRO of Fort Collins

    Our Address

    308 N Link Ln, Fort Collins, CO 80524, USA


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