SERVPRO of Fernandina Beach/Jacksonville Northeast
14600 Duval Pl W #10, Jacksonville, FL 32218, USAAbout SERVPRO of Fernandina Beach/Jacksonville Northeast
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Very satisfied with all aspects of the service provided. Would use again if the need arose.
Alissa, Jason, and Jonathan were very professional, knowledgeable, and efficient. I would definitely recommend ServPro to others.
Justin G, Jason H, William H, and Alyssa C were amazing. They were professional, polite, and made us feel so much better during a very stressful flooding in our home. They did a great job drying out our home and they kept us informed daily of what was going on. I hope we never need their services again, but if we do, they are the first people we will call.
Late one evening a pipe in my upstairs bathroom burst. I panicked. Water was everywhere and going through to the rooms below through lights and vents in my kitchen and dining area! My first call was to Servpro. Alyssa was very calming and professional and said she would get someone right out. A few hours maybe longer, Servpro arrived. A complete battalion of knowledgeable, professionals were at my rescue!! Charles C was with Jason H, Jonathan, Justen, Makayla J, Noah, and Mike they all went to work dropping cloths, floor protectors, staging their plan to dry out and clean up my mess!!!!! David Gray plumbing did their part repaired the pipes. The team worked so well together. Going right in to determine the extent of damage and what was needed to get the damage cleaned up. They were very careful in containing the damage to any of the flooring that was not affected by the flooding. They all were consummate professionals and on the job. They were constantly working. They installed drying fans and contained the areas affected. They were on their jobs. I was so impressed with their work ethic and professionalism that I trusted they would make everything right. They did not fail me. Each of them provided me with their personal cellphone numbers so I could reach them at anytime. Which of course I did! I can’t say enough about how much I appreciated these friendly, professional, knowledgeable teams who made me feel comfortable despite the mess my house was in. They checked the progress everyday and did an awesome job. They came to work. No playing around. They got the job done and for that I give them this review. I trusted them and they did not disappoint me. Kudos to Team Servpro for a job well done! Beverley Addison
Such an amazing team. Very professional, courteous and skilled. Charles Colomb and his team got us back to normal after a bathroom flood that made its way through most of the house. Many thanks to the crew Makayla, Noah, Jason, Darlene, Cameron, Justen, Brandon and Brian.