My mother in law had some water damage. I called Davis Powell and his team did amazing. Helped my mother-in-law in a tough situation since she lives alone and is 80+. My wife was liaison working with them. Recently. I was invited to their open house and viewed their 20.000 square footage office warehouse. The event was amazing. I got to see their production and operation, met and talk business with owner, Drew. I can tell you they are ready to take care of any water, fire, mold damage in residential homes and commercial structures such as multi-family to large Class A Office Buildings. I highly recommend David Powell and his team. They will take care of you. Give him the opportunity to serve you. Lastly, ask a tour of their location.
I want to start by saying the water mitigation side of the business is fantastic. Now as for the reconstruction, I had subcontractors in my house. That wasn't the bad thing. The issue is the communication between project managers and the subs. I had subs asking me questions about work needing to be completed and it caused issues with the quality of the work. My ceiling had to be redone and even crown molding had to be fixed. My main feedback is the project managers need to learn how to manage their subs. That's not my job. They finally got it completed and looks good now however I expect better from the servepro brand
We had a pipe leak in our upstairs in late January. Servpro was called by our insurance and were out within an hour to perform the mitigation part of getting our home repaired. It took our insurance 6 months to give us the money to repair our home. The estimate done by Stephanie at Servpro was spot on! She was amazing ! Our project manager, Noah was always available to answer any questions we had. The team of workers that came to our home were punctual and did great work. Once the work was started the repairs were completed quickly. I now have contacts for flooring and cabinets for future use. I can not say enough about how wonderful this office of Servpro is and the people we had contact with. I highly recommend them to anyone.
I was initially going to just leave 1 star but…I own my home. The home where you all were supposed to do a full crawl space inspection that I didn’t receive. The home that was charged $4000 for mold remediation for a bedroom that should’ve been for the complete house. The home where the techs did half of the room & told me that the job was completed. So I threatened to take legal action just to get a partial refund. Definitely not an apartment. Have a great day!
The communication between James Smith and Ebony King was awful, no calls he would just show up , we had to reschedule due to myself being at work and my husband had an appointment. They damaged one of our cabinets when removing it, also put a whole in the line that attached to the refrigerator. So I am not happy with Serv Pro and will not refer them or use them again.
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