About SERVPRO of Eastern Main Line/Bala Cynwyd

5 / 5

from reviews

Is this your business?

    Kristen Gray
    August 25, 2023

    Working here was a personal and moral challenge. As a black woman, there was a constant feeling of awkwardness and discomfort. I would suggest diversity and inclusion training for the 3 office workers who continually made me uncomfortable by down talking Hispanic employees, and attempting to identify me as “pissed” every time I didn’t engage in certain conversations. The owner is not personable at all, barely spoke 3 words to me throughout my entire period of employment. Additionally, I noticed that only black customers were being called “scammers” and being threatened with legal action when there were delays in payments for service. I also experienced an employee trash talking about me, because she was not careful and sent the message to me via text instead of it’s intended. I cannot speak for the work of the technicians and project managers who are out in the field but I imagine they are reliable and produce satisfactory work.

    Bettina Dunn
    December 19, 2022

    Servepro of Overbrook/Wynnefield employees did an excellent job completing the water damage remediation job incorrectly done by a competitor who left water damaged areas unremediated in my house and did not seal the wood properly. Servepro also helped remove unwanted items from my house which I appreciate greatly. They were on time, professional, courteous and expert. I would definitely use them again and recommend them to others.

    Ryan Hegarty
    February 13, 2020

    My team has worked along side Tracy, Lori, Lindsay, Fran, and co, on a multiple of projects over the past 6 months. Working with this ServPRO shop is always fun, and built on solid communication. To work in the emergency/disaster world, is to be involved in high stress situations EVERY TIME. To do it with a smile, and some comic relief is paramount to success. Vince has certainly hired a great squad.

    Tommy Cresta
    February 07, 2020

    I had a leak in my roof and water got in overnight. I couldn’t handle the cleanup myself so I called SERVPRO of Eastern Main Line. The guys they sent out were friendly and handled the job professionally.

    Amy Geary
    August 16, 2018

    What a nightmare. I could write paragraphs about my poor experience, but suffice to say that the office was uncommunicative, never provided a quote, and then billed us an exorbitant amount. Anyone thinking about using this company should check the better business bureau site for more, our experience was quite similar.

    SERVPRO of Eastern Main Line/Bala Cynwyd

    Our Address

    5127 Lancaster Ave, Philadelphia, PA 19131, USA


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