In a most stressful time of life our main floor flooded. Pete came asap and helped me understand what they would do to dry everything out. Josh and his team came in and were so kind and professional I was happy to know we were in the best hands ever! If you need help call ServPro of East Topeka! They are the BEST!
Unbelievable service. The team was at my office within an hour of calling with water damage. The whole team was amazing from start to finish!
We had our basement flood on Saturday and they were able to come with in a few hours to start mitigation. They were super responsive and professional.
**Air Duct Cleaning** Josh and Dakota were very prompt, professional, and thorough. They did a double walk through and helped us to ensure that the house is ready to hit the market! Would definitely recommend to anyone needing this type of service. Thanks guys!!
My experience with this company was a huge disappointment! They were called to evaluate a problem, then proceeded to lie about our interaction and say they were verbally abused by me which never happened. My character can be verified by many as a considerate and fair person. I don't appreciate being accused of something I wouldn't do. As for the job, they sent a young man that wasn't very experienced in his duties, was supposed to draw diagrams with measurements, and photo document water damage, then submit a report none of which materialized. The strange thing is, all parties involved never displayed any anger in any way. I found this issue out through my insurance adjuster and was perplexed. I feel they weren't interested in the job and created a story in poor taste. I have owned and operated my own business, and I am a believer in truth and character, the foundation of integrity, and I'm sorry to say my encounter with Servpro was anything but truth or character! I will never consider this company again or recommend them to anyone. Plenty of honest hard working businesses out there, and I have found one thank's very much.
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