My experience with this company was a huge disappointment! They were called to evaluate a problem, then proceeded to lie about our interaction and say they were verbally abused by me which never happened. My character can be verified by many as a considerate and fair person. I don't appreciate being accused of something I wouldn't do. As for the job, they sent a young man that wasn't very experienced in his duties, was supposed to draw diagrams with measurements, and photo document water damage, then submit a report none of which materialized. The strange thing is, all parties involved never displayed any anger in any way. I found this issue out through my insurance adjuster and was perplexed. I feel they weren't interested in the job and created a story in poor taste. I have owned and operated my own business, and I am a believer in truth and character, the foundation of integrity, and I'm sorry to say my encounter with Servpro was anything but truth or character! I will never consider this company again or recommend them to anyone. Plenty of honest hard working businesses out there, and I have found one thank's very much.
Brian Burbeck
-
June 12, 2022
Our insurance called them out when our basement began to flood after a rainstorm. Josh, Pete, a d David came out, quickly assessed the situation, and got to work, alleviating a lot of our stress and letting us breathe a bit. We are very grateful for the work they did and hope to use them again if another situation were to occur.
Ola Faucher
-
July 12, 2021
Did high quality, thorough job very timely to prevent mold damage from water leak. Responded over holiday weekend and began work immeidately. Crew was not only professional and hard working but very amiable and friendly. Very interested in our welfare and that of our property. Great customer service as well as technical expertise.
Ron Channell
-
June 02, 2021
Thank you SERVPRO for your excellent and expedient work on our home! You took our very stressful challenges, with the repercussions of water in our basement, and quickly activated a solution. Pete Williams was on the job immediately with expertise and had answers and solutions for all our concerns. Their pricing was extremely fair and a God-send. Pete and his team were great and their work was stellar. We recommend them highly for anyone who faces any unfortunate situation in their home.
Ron and Vicki Channel
Natalie Muehlberger
-
April 26, 2021
Servpro is amazing! We made a call and they were there within the hour to help us. The fans, etc had to run for 5 days and Servpro came everyday to check on the equipment and the process of drying. I am so grateful for everything they did to help us! We would have never been able to do this without them!
Our Address
5307 SW Topeka Blvd, Topeka, KS 66609, USA
Claim Listing: SERVPRO of East Topeka
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My experience with this company was a huge disappointment! They were called to evaluate a problem, then proceeded to lie about our interaction and say they were verbally abused by me which never happened. My character can be verified by many as a considerate and fair person. I don't appreciate being accused of something I wouldn't do. As for the job, they sent a young man that wasn't very experienced in his duties, was supposed to draw diagrams with measurements, and photo document water damage, then submit a report none of which materialized. The strange thing is, all parties involved never displayed any anger in any way. I found this issue out through my insurance adjuster and was perplexed. I feel they weren't interested in the job and created a story in poor taste. I have owned and operated my own business, and I am a believer in truth and character, the foundation of integrity, and I'm sorry to say my encounter with Servpro was anything but truth or character! I will never consider this company again or recommend them to anyone. Plenty of honest hard working businesses out there, and I have found one thank's very much.
Our insurance called them out when our basement began to flood after a rainstorm. Josh, Pete, a d David came out, quickly assessed the situation, and got to work, alleviating a lot of our stress and letting us breathe a bit. We are very grateful for the work they did and hope to use them again if another situation were to occur.
Did high quality, thorough job very timely to prevent mold damage from water leak. Responded over holiday weekend and began work immeidately. Crew was not only professional and hard working but very amiable and friendly. Very interested in our welfare and that of our property. Great customer service as well as technical expertise.
Thank you SERVPRO for your excellent and expedient work on our home! You took our very stressful challenges, with the repercussions of water in our basement, and quickly activated a solution. Pete Williams was on the job immediately with expertise and had answers and solutions for all our concerns. Their pricing was extremely fair and a God-send. Pete and his team were great and their work was stellar. We recommend them highly for anyone who faces any unfortunate situation in their home. Ron and Vicki Channel
Servpro is amazing! We made a call and they were there within the hour to help us. The fans, etc had to run for 5 days and Servpro came everyday to check on the equipment and the process of drying. I am so grateful for everything they did to help us! We would have never been able to do this without them!