Pretty sure it was from this location, but Matt and Jason absolutely killed it. Did a great job while trying to help me out and work with us as easily as possible. Made a painful situation of 3 apartments affected by a septic backup/flood far less painful. They were on top of it and did great with communicating when they were coming and what needed to be done. Take this as you will, but I was told by their supervisor "yeah, these are the guys we send when we need to clean up a job that some other techs couldn't handle.". So, sorry if you got anyone other than these guys I guess lol. Everyone's new a something sometime, so that's probably all the had to go clean up after. Regardless, they did a great job and got things cleaned, sanitized, drywall removed, so we can get things back to livable conditions.
Lisa Iglesias
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November 18, 2022
Dan and Matt and their crew did a great job cleaning cutting walls out and removing debris - Dan was knowledgeable about the process to ensure there was no mold and didn’t hesitate to call his manager when he ran into an odd situation. They were on time and cleaned up all of their mess before leaving ! Thank you !
terrie terrienorthrup
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December 14, 2021
There are no words for how thankful I am for these wonderful people! I had flooding and a leaking roof that led to a mold problem in my house. Through over a month of getting the various related problems treated and taken care of (mold, asbestos in the walls, water in my basement), Scott kept me sane and confident that it would all be resolved. And this was with an anticipated house full of family for the holidays - about which I was terrified that there would be no place for anyone to sleep. Scott and his crew were simply spectacular. They kept me informed, calmed my anxiety, responded immediately to my questions and concerns, and got the work done quickly, professionally and perfectly. Scott even stayed in touch when he was on vacation for several days, and he coordinated wonderfully with the additional services that I needed (asbestos testing and removal). Honestly, I would have stuck my head in a blender if I hadn't had Scott and his team to help! Thank you so so much!
Nanette Conney
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June 16, 2022
Our Serve Pro Team ( Steve, Mike and Lacie) were excellent! Garage and master bedroom suite restoration exceed my expectations. Nicely done!
Mary Nestler
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August 09, 2021
We returned home from a weeks vacation to considerable water damage. Steve and two others came on a Sunday and began the cleanup. For an entire week Steve an a number of others returned everyday until our house was dry. We are very impressed with the result. We are so appreciative that this service is available!
Our Address
112 Pickard Dr E, Syracuse, NY 13211, USA
Claim Listing: SERVPRO of East Onondaga County
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Pretty sure it was from this location, but Matt and Jason absolutely killed it. Did a great job while trying to help me out and work with us as easily as possible. Made a painful situation of 3 apartments affected by a septic backup/flood far less painful. They were on top of it and did great with communicating when they were coming and what needed to be done. Take this as you will, but I was told by their supervisor "yeah, these are the guys we send when we need to clean up a job that some other techs couldn't handle.". So, sorry if you got anyone other than these guys I guess lol. Everyone's new a something sometime, so that's probably all the had to go clean up after. Regardless, they did a great job and got things cleaned, sanitized, drywall removed, so we can get things back to livable conditions.
Dan and Matt and their crew did a great job cleaning cutting walls out and removing debris - Dan was knowledgeable about the process to ensure there was no mold and didn’t hesitate to call his manager when he ran into an odd situation. They were on time and cleaned up all of their mess before leaving ! Thank you !
There are no words for how thankful I am for these wonderful people! I had flooding and a leaking roof that led to a mold problem in my house. Through over a month of getting the various related problems treated and taken care of (mold, asbestos in the walls, water in my basement), Scott kept me sane and confident that it would all be resolved. And this was with an anticipated house full of family for the holidays - about which I was terrified that there would be no place for anyone to sleep. Scott and his crew were simply spectacular. They kept me informed, calmed my anxiety, responded immediately to my questions and concerns, and got the work done quickly, professionally and perfectly. Scott even stayed in touch when he was on vacation for several days, and he coordinated wonderfully with the additional services that I needed (asbestos testing and removal). Honestly, I would have stuck my head in a blender if I hadn't had Scott and his team to help! Thank you so so much!
Our Serve Pro Team ( Steve, Mike and Lacie) were excellent! Garage and master bedroom suite restoration exceed my expectations. Nicely done!
We returned home from a weeks vacation to considerable water damage. Steve and two others came on a Sunday and began the cleanup. For an entire week Steve an a number of others returned everyday until our house was dry. We are very impressed with the result. We are so appreciative that this service is available!