Lorenzo, Mike, Chad, and Hiapo were so helpful, efficient, and professional. Lorenzo went out of his way to meet the first time on a moment’s notice and sent his crew to help move a king size bed and heavy furniture. They even repaired a wheel that was loose on a dresser. Thank you, ServPro!
Servpro and their reconstruction subcontractor, Blue Dot, were very responsive, even coming on a Saturday to get the work done. They did painting, added new floor baseboards, dry wall, installed new tiling, and new light fixtures. Very pleased with the overall work. Prior to putting in the drywall I asked that they seal all the cracks in the original wall to stop further water damage and insects from coming into our bathroom. They were very good about spraying foam sealant before closing the wall with drywall. Overall, they were very easy to work with, cleaned up afterwards, and very responsive. Would recommend them highly.
I was so worried about mold growth in my bathroom. Called Servpro and they scheduled me for assessment immediately. Office staff were really nice on the the phone & the workers were very friendly and detail-oriented. Servpro made sure i was given a solution to my problem. Thank you Servpro of East Honolulu!
ATTN: Mr. Lorenzo Usam at SERVPRO East Honolulu - 10947 Subject: East Honolulu SERVPRO Services to our home and follow up days to help Dear Lorenzo, Thank you so very much for assisting us and being there to aid us in our home water leak dry out. When I first called you - you guided me through the challenges. Your entire Team was a great asset to our aid. Your office staff contacted me and followed through. Thank you to Stacy and Dylan for their expert input in drying out our home to include the plastic barriers needed to aid in the drying process. I also appreciate your recommendation of the plumbers coming to address the water leak - it was a stressful time. Thank you to your entire organization in coming to our aid. We are grateful Rating = Mr. Lorenzo Usam at SERVPRO East Honolulu - 10947 provided a 5-STAR / 10 of 10 TOP MOST RATING for services rendered. We highly recommend SERVPRO East Honolulu for your water damage and restoration needs. Thank you so very much - Yamamoto Ohana
The Servpro team came to my school to do some cleaning for our classrooms. They were very professional and worked diligently. They cleaned our classrooms to be ready for the upcoming school year (i.e spraying it down to prevent/terminate any COVID-19 spores, wiping down desks, and mopping the floors). I am very satisfied with my experience and will love to continue business with this very hardworking/professional crew!
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