Servpro cleaned our carpets when we were moving out. They did an excellent job and finished within a few hours. Mike, Chad and Rowell were really thorough and Mike even showed me the equipment and explained how it worked. The carpet looked brand new just as it did when we moved in 8 years ago. Thanks Servpro!
The repair to our home was quick, they made it look like nothing ever happened. The estimate of cost and time were spot on. CJ did an awesome job cleaning the carpets. They are a great company to do business with. All of their team members were courteous and felt like family.
Servpro and their reconstruction subcontractor, Blue Dot, were very responsive, even coming on a Saturday to get the work done. They did painting, added new floor baseboards, dry wall, installed new tiling, and new light fixtures. Very pleased with the overall work. Prior to putting in the drywall I asked that they seal all the cracks in the original wall to stop further water damage and insects from coming into our bathroom. They were very good about spraying foam sealant before closing the wall with drywall. Overall, they were very easy to work with, cleaned up afterwards, and very responsive. Would recommend them highly.
ATTN: Mr. Lorenzo Usam at SERVPRO East Honolulu - 10947 Subject: East Honolulu SERVPRO Services to our home and follow up days to help Dear Lorenzo, Thank you so very much for assisting us and being there to aid us in our home water leak dry out. When I first called you - you guided me through the challenges. Your entire Team was a great asset to our aid. Your office staff contacted me and followed through. Thank you to Stacy and Dylan for their expert input in drying out our home to include the plastic barriers needed to aid in the drying process. I also appreciate your recommendation of the plumbers coming to address the water leak - it was a stressful time. Thank you to your entire organization in coming to our aid. We are grateful Rating = Mr. Lorenzo Usam at SERVPRO East Honolulu - 10947 provided a 5-STAR / 10 of 10 TOP MOST RATING for services rendered. We highly recommend SERVPRO East Honolulu for your water damage and restoration needs. Thank you so very much - Yamamoto Ohana
Servpro was such a pleasure to work with. My washing machine leaked and flooded my laundry room and into the hallway. I received nothing but excellent customer service and the job was well done. They cleaned up the mess my washer and water left behind. I am ever so grateful to the company for such a fast response and for making it easy to recover from such major damage. I would recommend them for any issues. I have referred them to family and friends already!!
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