We had a fire in our house a couple of months ago. We called in Servpro based on a recommendation from my neighbor. From the instant we called they were responsive and helped me understand the process much better than any insurance rep could. Special shout out to Marisa, Natasha, Sandy. Stephanie and Kristina for doing a great job at cleaning our house post the fire and working diligently to document everything so that the process with the insurance was smooth.
We are a multi-discipline engineering firm that recently had a large portion of our office building damaged due to flooding. Servpro quickly arrived on-site, and due to the extensive nature of the damage, their “large loss team” from Servpro Citrus Heights was brought in. Rob, Danny, Marisa, Sandy, Natasha, Stephanie, and the rest of their team were exceptional. In order to remain operational while relocating 20-plus employees, they worked closely with us, provided excellent communication, and did everything they could to keep us happy and functioning considering the circumstances. Being in the construction/building industry, it was truly a pleasure to work with them, and we highly recommend them should anyone need their services.
We recently had a significant water-loss in a large commercial building, after hours and on a weekend in Redding Ca. so, we reached ServePro for assistance. ServePro is fantastic company! They did what they said they were going to do, did an incredible job, and did it in a timely manner! I would recommend them to anyone in need of a great large-loss Mitigation contractor.
Our house burned March 7th 2021 and we were in shock 🤯. We sat on our neighbors lawn and thanked God we got ourselves and our kitty out safely. As the fire trucks were leaving, representatives of ServPro of Citrus Heights approached us and asked if they could be of assistance. We said "Yes" and that was the best decision we could have made. Within a half hour Dan Piatti had his amazing crew of Marrisa and Sandy and Natasha expertly packing our cherished antiques and family heirlooms. They knew exactly what needed to be done and precisely how to do it. They worked with great precision and care for the many fine Chinese, French and English porcelain pieces all of which came home to us in perfect condition. The worst of the fire damage was in the garage and that's where I worked with the for about three weeks digging out and helping to identify the large number of machine tools and classic cars parts in my collection. That was a really grueling job but Marrisa and Sandy and Natasha and Rocio and I just kept pushing until it was done. Everyday working with these fine people was a joy and a lesson in professionalism and ethic of "Hard Work". Thank you ServPro and thank you Marrisa and Sandy and Natasha and Rocio. . .
This crew is awesome! Was with them the entire time and could not have done it without them. They identified and cataloged 30 years of memories lost in the fire and did it timely, with respect and an incredible, compassionate work ethic. Here's the Crew - Marisa (team lead), Stephanie, Sandy, Jazmine, Paul & Gary Thank you - The Marsigli's
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