About SERVPRO of Cheyenne

4.7 / 5

from reviews

Is this your business?

    Wendy Maguire
    -
    March 19, 2023

    Marc came for a job and didn't see my behind him. He was mouthing off RACIST stuff and called my neighbor a huge tw*t. I will make sure NO ONE uses Servepro. Disgusting employee!!!

    Shelby Hessel
    -
    January 19, 2023

    Kendra with Servpro was fantastic with her professionalism and her communication. I was always aware with the current status. Would recommend for use!

    Haylee Chenchar
    -
    July 07, 2021

    I cannot recommend this company enough! The SERVPRO team took our unexpected and stressful situation and made the remediation process simple, fast and painless! Our main point of contact, Patrick, was one of the best professionals I have ever worked with and went above and beyond to help us in any way that he could. What we expected to take weeks was done in a matter of days and we are incredibly grateful for everyone who worked with us through the process. Every single person I interacted with was kind, professional and made it clear that they truly care about their customers. Hopefully we won't have our basement flood again but if we do, I will not hesitate to call them again!

    L. G. Vernon
    -
    September 08, 2022

    Our 28 cubic foot chest freezer, which has squatted in the same location in our garage for nearly 35 years, has been our workhorse for 52 years. I last pulled food out of it and transferred it to my small upright freezer about a month ago. Last Friday~~the eve of the Labor Day weekend~~I went into the garage and was struck by an odor best forgotten. Yes, it was the contents of my ancient freezer, which had suddenly died and become the entrance to the underworld. Saturday morning, I called Servpro of Cheyenne. Since the contents of the freezer were moldering inside of it, and there were no leaks, central dispatch advised me to tape the lid all around to keep the odor down, and the local office would contact me on Tuesday morning. On Tuesday, Ricardo and Ryan came out to the house, took a look at the situation and provided me an estimate to make all this go away. And go away it did! The next day, Jennifer and Allie came out, donned protective gear, and pulled the most repulsive wads of disgust known to man out of that freezer. Everything was double-bagged, securely closed, and taken to the landfill, where I'm sure the birds will fall from the sky for a month. This morning the women were back to deal with the freezer. Using a truck mounted vacuum system, they pulled all liquids out, then completely sanitized the unit and sealed it shut. They swept, cleaned, and sanitized the garage floor, and did it all with such skill, good humor, and efficiency, I wanted to ask them to move in. They advised me that a second team would be coming in this afternoon, with a trailer, to pick up the freezer and turn it in for disposal. Two strapping young men arrived, picked up that gigantic freezer and plunked it onto the trailer so fast, I didn't even get their names. So here I am, freezerless, out probably $1000.00 in frozen food, and still so happy to have met the wonderful men and women of Servpro Cheyenne, I smile every time I think of them. These people are the best. Ricardo called me several times to let me know when his people would be arriving and what they would be doing. His staff was prompt, courteous, and friendly. All of them knew exactly what needed to be done. (A special shout out to Jennifer and Allie. You guys ROCK!) And finally, Ricardo called one more time, just to make sure everything was OK. Servpro's number is in my phone, now. They will be my go-to if anything like this ever happens (shudder) again.

    Kaitlyn Yopp
    -
    April 29, 2021

    I used SERVPRO recently and was impressed by the quality and professionalism of the service. The whole team I interacted with (Tammi, Ricardo, Eric, and team) was friendly, reliable, thorough, and responsive. At the end of the project, I felt like I'd gotten a great value from the work done and I plan to make them my first call, if/when I ever have a need again.

    SERVPRO of Cheyenne

    Our Address

    3823 Cheyenne St Unit D, Cheyenne, WY 82001, USA

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