By far this was the BEST experience and choice in customer service. We had a chimney fire with extensive water, floor damage and wet insulation removal and needed replacement. SERVPRO of Cheviot and Cleves was the perfect example of what good, competent, friendly, capable services should be. Kevin Haaser came to my home in a uniform with a professional attitude and a review of required services that was more thorough and extensive than the the other two companies I had to come to assess and offer a bid. Kevin had clear communication in scheduling and accommodating my availability for services to be rendered. He thoroughly documented the damage through photos and knew how to work with my insurance company. He made this recovery process less stressful and I was pleased with the quality of his work. I would highly recommend SERVPRO of Cheviot and Cleves and Kevin Haaser.
Bev Weller
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December 06, 2022
I was having some trouble finding a great carpet cleaning company to clean my carpets. Kevin H of Serv-pro had done other projects at my mothers house and my house in the past so I thought I’d try them to clean our 1st floor carpets. Amazing results! Our carpets are older and I couldn’t believe the original color had come back to life! So professional, on time, reputable and careful with moving our furniture. I couldn’t be happier! Thank you!
Mike Cappel
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June 15, 2022
I called the office to report water in my basement and sewer backup and Kevin was at my house in less than an hour. He and his crew did a great job with the cleanup, sanitizing and drying. They came many times afterward to take moisture readings until the woodwork was all dry. They did a great job for me and I highly recommend Serv Pro of Cheviot/Cleves.
John Woodall
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January 21, 2017
Kevin was great. He met me on site, on time and provided me with an estimate of the clean up cost which allowed me to budget the project. He was fearless in the face of a flooded basement and a mold saturated house. Thanks Kevin, you are my 1st call for mold remediation and clean up.
Tina Utz
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September 11, 2019
Kevin and Trevor did a great job! Debbie was so nice and helpful with questions when I called the office. They made the whole process very easy. I told them several times they were worth every penny we paid them to clean the 20 years of nicotine and grime off the walls, ceilings, baseboards and door frames. Hiring them made us one step closer to making the house we bought and are renovating our new home.
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4343 Mayhew Ave, Cincinnati, OH 45238, USA
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By far this was the BEST experience and choice in customer service. We had a chimney fire with extensive water, floor damage and wet insulation removal and needed replacement. SERVPRO of Cheviot and Cleves was the perfect example of what good, competent, friendly, capable services should be. Kevin Haaser came to my home in a uniform with a professional attitude and a review of required services that was more thorough and extensive than the the other two companies I had to come to assess and offer a bid. Kevin had clear communication in scheduling and accommodating my availability for services to be rendered. He thoroughly documented the damage through photos and knew how to work with my insurance company. He made this recovery process less stressful and I was pleased with the quality of his work. I would highly recommend SERVPRO of Cheviot and Cleves and Kevin Haaser.
I was having some trouble finding a great carpet cleaning company to clean my carpets. Kevin H of Serv-pro had done other projects at my mothers house and my house in the past so I thought I’d try them to clean our 1st floor carpets. Amazing results! Our carpets are older and I couldn’t believe the original color had come back to life! So professional, on time, reputable and careful with moving our furniture. I couldn’t be happier! Thank you!
I called the office to report water in my basement and sewer backup and Kevin was at my house in less than an hour. He and his crew did a great job with the cleanup, sanitizing and drying. They came many times afterward to take moisture readings until the woodwork was all dry. They did a great job for me and I highly recommend Serv Pro of Cheviot/Cleves.
Kevin was great. He met me on site, on time and provided me with an estimate of the clean up cost which allowed me to budget the project. He was fearless in the face of a flooded basement and a mold saturated house. Thanks Kevin, you are my 1st call for mold remediation and clean up.
Kevin and Trevor did a great job! Debbie was so nice and helpful with questions when I called the office. They made the whole process very easy. I told them several times they were worth every penny we paid them to clean the 20 years of nicotine and grime off the walls, ceilings, baseboards and door frames. Hiring them made us one step closer to making the house we bought and are renovating our new home.