Leak from the upstairs neighbour 12/23 was my Nightmare Before Christmas. The timing of things (holidays and freezes) and the difficulty nailing down scheduling weren't great (4 stars for the hassle of scheduling). BUT! Once the schedule was sorted, the work was done well and done without more mess or damage to my home. Whilst all the people who came out to work were pleasant, special kudos go to Natasha and Melissa, who made the experience for me. They were both great at their jobs and easy to work with. As the tech leading the demolition crew, Natasha's professionalism made her the best part of an unpleasant situation.
Jesus and his team were incredibly knowledgeable, communicative, hard-working, and efficient when it came to our water damage remediation earlier this week. Prior to their services, I was in high-stress, not knowing how to proceed. After speaking with SERVPRO of Seattle Central, Jesus and his team came to the house to evaluate and prepare for their remediation work. Jesus was not only professional and kind, but meticulous and diligent with his work. I appreciate the skilled labor and calming reassurance that the water damage has been thoroughly cleaned. Thank you! Would highly recommend.
Andy and his crew were excellent, provided great service, always on-time and very detailed and courteous in explaining the whole mitigation process. I would totally recommend him and his crew too anybody who needs water mitigation. Andy was very patient and shows pride in his work. Serv pro is very fortunate too have such a great employee and crew!!!
Excellent service and responsiveness. On a recent Water damage in a commercial building we were able to work together to respond to the building a all the individual units and retail business. Late nights & weekends are not a problem! Thank you Rachel and team.
Jesus and Kana were excellent, arrived super quick, were very communicative, and did an amazing job!
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