SERVPRO of Braun Station
7715 Mainland Dr #115, San Antonio, TX 78250, USA
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7715 Mainland Dr #115, San Antonio, TX 78250, USASUBMIT A LISTING FOR A RESTORATION COMPANY
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I would like to say that I was provided with Exceptional Service. These guys were very Professional and sensitive to my needs. They answered all of my questions to make me feel more at ease. They were efficient in their work and did not leave my house in a mess. They would clean after themselves each visit. And, most of all they were humorous right along with me. I loved their servant attitudes! I will definitely consider using them again for other services. So, I would highly recommend them to anyone who has the same issue as myself.
We had a great experience working with Ashley Moore with ServPro. She was very professional and very responsive which really helped put us at ease throughout the process of our on-going situation. She did an amazing job of keeping us up to date on what work was being performed and was very courteous as well understanding to our situation.
Fast is how quickly the mitigation team responded once they were contacted. House was flooded from water leak upstairs and it was bad. Shirley was absolutely great. She always kept us up to date on the progress of the property and listened to all of our concerns and needs. She helped us to make additional changes that would extend and enhance the value of the property. She even went out of her way to accommodate the repairs and final walk through of the property. We would definitely use Servpro again if needed. Thank you Shirley for all your help.
If I could give no stars I would! I was dealing with Jon from this company and he was very unprofessional and inconsiderate. He advise I hire someone to get a protocol report that would cost $650. After paying for the report, I sent it to Jon he then told me he would get back to be with an estimate and then became unresponsive. I could not get in contact with him via call or text. I went through another company who would go on to tell me that it is not mold in the walls but just calcium build up from a leak. Both Servpro and the company they referred me to, clean environment for the report should have known it was not mold when they came to look at it but instead they took my money and ghosted me. I do not know if I am entitled to get my money back but I am going to try with my legal team! They scammed me! please do yourself a favor and DO NOT do business with this company. Save your money
Atlas Insurance has worked with Servpro Braun station for years because of wonderful service. Team member Joseph Silva is amazing making sure not only our insureds are taken care of but even the agency. Thank you again for being a wonderful company to work with.