The team really did a good job and removing mold from my kitchen. Thanks to Eric, Jared, Daniel, Reggie, and Abraham for t being compassionate and caring on this job. Also thanks Joel the project manager for his superb service in managing the project. I would recommend this company
Shirley our contractor was such a big help. She was being very friendly and courteous, and guided us through the whole process. If I had to do it all over again, I would want Shirley to be my contractor.
We came home out of town to find a devastating water leak at the worst possible time - while trying to sell our home! I was freaking out and didn’t know who to call or where to start. Serve pro was the first people I found. It was a Sunday evening at 5pm. Reggie and Eric were at my house by 7pm and worked until midnight ripping out wet dry wall, insulation, cleaning up water, and setting up fans. I was so traumatized and thought it was the end of the world, but Reggie and Eric were calm and assured me it wasn’t “that bad” and that they had seen MUCH worse. The next morning they were out to check on things, and continued to work to make sure we got everything dry before mold could grow. Crystal & Ashley (and a few others whose names escape me) came and packed up my entire garage and all my tools and made sure all my assets were inventoried and taken care of. I even needed a few tools a week later, and the crew met me at their warehouse and helped me go through the pile of boxes to find what I needed for my job. I am so impressed with the level of care and attention they provided me in my time of need. They also worked with my insurance directly and made that process smooth.
Unfortunately, my home suffered a hot water leak just before the holidays last year. I called the Serve Pro mitigation team, and they came in quickly and promptly removed the water damaged cabinets and flooring. They set up fans to begin the drying process. Jennifer Buford was the PM for all of the repair and job coordination. She was fantastic, always on time, and available when needed. She went above and beyond to ensure that our repairs and concerns were addressed throughout the entire process. She provided excellent customer service and not once made us feel that we weren't a priority for her. I would recommend her to anyone looking to get great Project Mangement that advocates for the client! Thank you Ms. Buford!
We recently worked with Shirley and Juan Carlos and were very well taken care of. Shirley was always on top of what needed to occur next and which made the process less stressful. Juan Carlos was very professional and was very punctual in communicating when his team was available to continue to work on the job. Overall they made a very good team and glad I was able to work with both of them.
If you don’t see your business in the directory and you would like to add it, please click here.