Had a great experience with Marc and SERVPRO. We had sewer water leaking down to our kitchen and this required a thorough cleaning and drying process. Marc was friendly and professional throughout and was happy to answer all of my questions. I was very satisfied with the service provided, a felt assured that the damaged areas were fully disinfected and dried out to prevent mold growth. An easy recommendation on my part.
We were referred to ServePro of Anaheim by AAA to perform an inspection for mold at our rental home. Marc Cheeley, the company's manager, arrived on time for his appointment and did a thorough and comprehensive inspection of every interior wall of the house for mold growth through measuring for moisture in the walls. Fortunately for us, the interiors of these walls were free of moisture. During and after the inspection, Marc was incredibly professional, thorough, and knowledgeable. Mark broke down the reasons for the mold growth and explained to us and our tenants that the mold growth was a result of living conditions rather than of a result of structural damage. He then recommended do-it-yourself solutions for our tenants to eliminate the mold and to prevent it from returning. Marc also made himself available for any questions arising from his visit. As a matter of fact, we and our tenants did follow up with him at least a couple of times regarding this mold issue and he was very pleasant and professional in answering our questions. We are very appreciative of Marc's expertise, honesty and professionalism in handling our issue and highly recommend his professional services to anyone.
Marc and his team are absolutely the best. They are honest and just want to make sure the job is done to the highest standards, perfectly to the customer satisfaction. I was very happy to choose him after talking to 3 other companies. I had nothing to worry but get to enjoy my house like brand new again. Thank you Marc for being honest, professional, and such a kind person. I will recommend you to all of my friends and family.
Had water damage on the roof of my house that eventually leaked into one of my bedrooms. Marc was very informative and walked me through all the steps in regards to preparation and timeline it would take to test my house for mold. Once job was completed I was notified immediately with the test results and given certification of clearance to submit to my insurance company. I would recommend ServPro to my family and friends. Marc and his team are professionals that communicate and follow through with their customers. Thanks again!!!
Marc at Servpro really helped me out when I had a drain leak at my 8 unit apartment building. He helped guide me during a very stressful time of my life. I was very concerned about my tenants that was going through some very hard times without a kitchen and having to cook in their living room. Marc was very supportive in helping to remediate the kitchen and make it safe for my tenants. He was a real stress reliever as he helped walk me and my tenants through a bad time in our lives. I would recommend Marc at Servpro. He was there everyday and checking the unit to see how my remediation was progressing and to make sure the tenants were doing okay. Thank you Marc for your help in getting us put back together into a normal lifestyle once more. Give him a call you will be glad you did!
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