Service was fast and professional. Onsite within 24 hours of contacting them. The crews that came to assess water damage worked quickly and identified all areas of our home that were wet and set up fans to dry as much as possible. Some areas were unknown to us and had yet to reveal any damage. The initial drying process that they provided helped limit the amount of damage. Moving into demolition and mold removal was jarring as you see how badly damaged your home is, however, both onsite employees and office staff have been so helpful thru this stressful event. Definitely sticking with this company through the next phase of rebuilding because of their customer service and expertise.
ServPro in the greater Boston area is THE BEST!!! We woke to a completely flooded basement on Saturday, and from the moment Chris from ServPro arrived, I could breathe again. They have handled everything! They have been working directly with Hanover, our homeowners insurance and have made this whole process so much easier and less emotional than I ever thought it could be. THANK YOU!
The team of three was awesome and left our basement in better condition than it was in before our sewage back-up. Job very well done.
This folks are SUPER Awesome. I work 15 hour days and never have time for anything and I find myself having to give this company the credit they deserve. Not only did they respond and showed up at my house within 1 hour. They took care of it as if it was theirs. They were Super Great with everything. Well done.
Aside from the quality of work, customer service is one of the most important aspect of any business. These guys were great. Very punctual and professional. Highly recommended.
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