About SERVPRO of Alexandria

4.9 / 5

from reviews

Is this your business?

    Cynthia Hormel
    January 21, 2022

    SERV PRO of Alexandria did an excellent job, and walk me through the phases of what I could expect throughout. I had some water damage that impacted (3) floors in my home, and 3 days before Christmas and 2 days before I was slated to leave for the holidays. They handled everything very professionally, briefed me throughout, and even made arrangements to come on Christmas day to check on the water mitigation and drying. I was so surprised, impressed and quite gracious. They didn't miss a beat, seeing this all the way through, even during the holiday season. When I arrived home, everything was handled as promised, and I was able to move quickly to the next phase of my project.

    Rob Nisson
    October 26, 2021

    Salvador , Cristian, and Martin Did a great job helping us with remediation for a flood that we recently had in our basement. They were diligent, careful, and did a great job helping to remove the damaged material so that we can get our basement back to normal. We highly recommend Servpro to anyone who needs help!

    Alex Reponen
    June 23, 2021

    Following a recent and somewhat traumatic water damage issue in our ground floor half bath, we only thought of ServPro to help us get it cleaned up and on the road to recovery. From the moment we called and we were assured the team would be dispatched within just an hour or two, we already felt better. Francisco was our first point of contact and his professionalism, sympathy and patience were welcome traits during our mini crisis. He took the time to thoroughly inspect the damage, explain the next steps he and his team would make, immediately setup dehumidifiers and air filtration, and even helped us navigate the insurance claim process as this was our first such incident. The following day Carlos led the efforts to properly and neatly contain and seal off the damaged area providing custom access solutions for our pantry and laundry facilities which would have otherwise been blocked off. We couldn’t have asked fir s more professional or thorough job. As glad as we were to finally be done with the mitigation portion of our job, we will be sad not to be working with Francisco and Carlos. They were both such consistently fantastic professionals; ServPro should be proud to call them part of the team.

    Amber Cain
    March 06, 2021

    Francisco and his crew at ServPro are fantastic. I highly recommend them. They took care of the clean up from water damage throughout my home from busted pipes during the winter storm in Texas. They are very, professional, polite and personable. Thank you Francisco and your team.

    Guitta Rita
    April 02, 2021

    Servpro was recommended to us by our neighbors after we had water damage in our house. Kristin, a job coordinator there, was the first person we spoke to when we called. After explaining our situation to her, she quickly started making arrangements for water mitigation to begin immediately. Kristin was on top of everything and explained the process to us very clearly so we knew what steps were being taken to save our home! She walked us through the process so we knew what work was being done, why it was being done, and worked around our schedule. Kristin even contacted recommended third party vendors, that were outside the scope of Servpro’s services, to set appointments up for us for their services. We could not have made it through all the loops we had to jump through with such a stressful situation if we didn’t have Kristin guiding us through it all. Kristin went above and beyond to make sure that we were totally taken care of from the very beginning to the very end. We couldn’t have asked for any better service. She is truly amazing! Thank you Kristin for all of your help, professionalism and genuine care!

    SERVPRO of Alexandria

    Our Address

    113 Clermont Ave, Alexandria, VA 22304, USA


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