The staff is extremely courteous and professional. Evan the project manager stayed is close co fact and walked me through every detail. Josh, Vincent and Caesar did wonderful job keeping the work areas clean and and prepared areas efficiently for next stage. Ashley and her assistants did an amazing packing and storing of my furniture and handled every item with care. She is amazing! This is an amazing company!! .
Evan (PM), Josh (crew chief), and Jared (technician) were a great trio that provided excellent service. I feel they went above and beyond to ensure everything was done professionally and with quality. Very well mannered and respectful around my family and talking to them as well, my youngest curious son especially. They took the time to temporarily cover any holes that were exposed to prevent drywall or debris from getting on my counters so we could use our kitchen. They taped down cords to prevent trip hazards and cleaned up the smallest mess they made. A little goes a long way and the little things make great impacts. They definitely earned my respect and possibly future business for home remodeling. Thank you for the type of services y’all provided as they are greatly appreciated!!!
Project manager: Evan Crew chief: Lucio Technician: Erik These guys did a fantastic job from the water mitigation at the beginning threw the packing out of our things. So far we’ve had nothing but excellent and professional service from the whole team. Every time I have any concern Evan does a great job of immediately addressing it making me feel very valued. Thank you ServPro you guys rock!
We had a dishwasher that leaked from the kitchen into the master bedroom. Evan arrived 2 hours after the phone call. He walked us through the steps that would need to be taken and explained in detail how the insurance might work out (the dishwasher was installed by a company who’s insurance that had not yet accepted responsibility for the leak). I highly recommend Evan and his team. Each technician that came out to check the equipment was professional and efficient.
We had a water leak under the tub and called Servpro. Evan came out and walked us through the process and immediately called Lucio and Erik out to get to work. They knocked out the demo, cleaned up the mess and started drying us out very quickly. Great communication and follow up. They were on time, every time and gave detailed explanations for what they were doing and why. Evan came back out and double checked everything and provided a detailed report for our insurance. 10/10 would use them again for a very inconvenient problem.
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