About SERVPRO North Ft. Wayne

4.4 / 5

from reviews

Is this your business?

    Linnea Fulkerson
    -
    January 13, 2024

    I was pleased with the work Servpro did to dry out my house. Dawn Lawson was incredible as a crew chief. She explained every detail of the process, communicated well with her crew, and was compassionate about my cats having to deal with the nine blowers for multiple days. Whenever I had a question, she returned my call quickly! Theo Jones and Walter worked hard and were very friendly throughout the entire process. I appreciate having all three of them work on my house!

    Vicky Fiandt
    -
    February 01, 2024

    Servpro truly offers 24/7 service. Answered our 1:00 am emergency. Project Manager, Emma Gallo was on-site hours later assessing, measuring & explaining the next phases of cleanup. First crew member to arrive was Theo Jones, to assess equipment needed immediately. Next day, crew member Dawn Lawson, assessed equipments progress of water extraction, placed additional equipment, made flood cuts, drilled holes into walls to speed up drying & deter mold growth. Highly professional, explained every aspect of the project, stayed on task & was on-site for our insurance accessor to review findings. Extremely pleased with this portion of the process.

    Deb Shumate
    -
    June 23, 2023

    Brook J , Walter and Jaylee were great. We had a broken water pipe in the wall. We had water pouring out of the foundation and siding. Bedroom, bathroom, and entryway . They've worked very hard . They are the extraction team. Next to start the reconstruction process for us. Be glad when it's all back to normal. Mason and his crew were awesome, floors, paint, carpeting. Perfect job! Thank you so much for putting us back together ❤️

    Laura Jeter
    -
    December 11, 2022

    Jaylee and her crew were first on the scene after our sump pump failed and 1 1/2 inches of water came in and sat for 4 days since we were on vacation. It smelled awful and covered our whole 1100 square foot finished basement. Nick and Seth came in next and monitored and demoed so we would not have mold. Took out carpet and cut drywall. We were able to save all appliances. Nick stayed in daily contact and gave us reports. We appreciated him so much. Wasn’t always what we wanted to hear but was honest. Ten days later we are dry and can start the remodel. Thank you Jaylee and Nick’s team to helping us through an awful situation. You are all angels and wonderful at what you do!!

    Karen Dawson
    -
    February 13, 2024

    I recently had a pipe burst in my kitchen, which required mitigation services. SERVPRO promptly provided great service and put my mind at ease knowing the situation was being handled. The Project Manager, Emma was great to work with! Brookes, Dawn, Theo & Kasey were very professional and knowledgeable. I would highly recommend SERVPRO to anyone who is going through any type of property loss!

    SERVPRO North Ft. Wayne

    Our Address

    6011 Highview Dr STE C, Fort Wayne, IN 46818, USA

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