We had water damage from a broken pipe in our ceiling. MJ from Service Master Advanced showed up promptly and was very professional. He did a great job removing all the damaged and wet material from our home, cleaning up afterwards. He kept us alerted to all that was going on during the process. I have to say that he helped to make a stressful situation so much better because of his kind and respectful personality. Thank you MJ.
Overpriced, underperforming, cuts corners, unorganized. The list goes on. They are not open every day. Maybe to answer a phone call, but their work days for whatever job is Monday to Friday. Ethical is definitely not a core value.
Friend experienced a flood and these folks responded in less than 30 min. I've used ServiceMaster Advanced for all carpet and upholstery cleanings for the last 3 years. The best around.
Talk about speedy service and awesome customer service. From the office staff to the technicians- thank you for coming out so quickly and packing all my contents with such grace and speed. That flood was horrible and now- I can't even tell. Whew! You guys are angels- Thanks you SO much
I wish I can give you a 0 star . I suppose to get a phone call half hour ahead as we agreed .someone just showed up and called and said he was outside .I told him I didnt get a call .he said it's ok he will wait 20 minuts .after I rushed and came to the house in 10 min he was gone and he said he will be back in half hour. I told him he don't have to come poor service BEAWARE VERY UNPROFESSIONAL
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