Randi & Scott have been in the carpet cleaning business for 20 years and are still growing! Their new Rug Cleaning Facility is amazing and such a great addition to Camden County! They always go above & beyond and don't disappoint!
From the time I moved to Jacksonville in the Mid-90s ServiceMaster has been the company we use for carpet cleaning & other services. Always happy to use ServiceMaster.
The cleaning itself was of poor quality, but the customer service of the owner, was awful. I have never been met with such confrontation as a client of any company prior to this. The cleaning industry is a competitive one. There are numerous other companies that provide exceptional service for the cost. Save yourself the headache by choosing one of them. The photographs below show the FINISHED result of our home following ServiceMaster’s work- a total of a $560. My husband actually had to go behind them and wipe walls and baseboards before our painters they could paint certain areas. Hiring ServiceMaster was regrettable at best.
ServiceMaster Restoration of First Coast did an absolutely amazing job for my family in a very difficult situation. We live out-of-state, so we had to place a lot of trust in their team, and they handled everything with compassion, timeliness, and excellent communication. They kept in touch every step of the way and set up video chats so we could see exactly what was being done - most especially the night and day difference from the beginning of the process to the end. Best of all, they stuck exactly to the estimate they gave before the project started, even though it became an increasingly complicated job. We could not recommend them more highly!
Not sure who to blame, Insurance co who set us up with Service Masters or the the electrician recommended by Service Masters. Either way, 10 weeks now and no resolve on our issues. My grandmother is on oxygen and our home needs a rewire after the attic fire. 10 weeks on running a whole house off of 4 power outlets?!? This is absurd and based on our experience with Adam at Service Masters 10/10 would NOT recommend. I wonder how much we could get for this piece of equipment that has been left behind for 10 weeks now?
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