I would NEVER recommend this company to anyone interested in this kind of service. Worst, stay away! Worst, stay away. Worst, stay away. Worst, stay away. I would NEVER recommend this company to anyone interested in this kind of service. Worst, stay away! Worst, stay away.
To begin with, Cassie was so kind and helpful in setting up my appointment to have my carpets steamed cleaned without chemicals. (I didn't want my cats exposed to them.) The two people, Elden and Yesenia, who came out were efficient, friendly, and they worked very hard. Please thank them for me. I enjoyed trying to say a few words in Spanish to them, but their English was great so they put up with me. I would certainly recommend your company. Lynn Wilkinson
We cannot express the quality of customer service and workmanship that this company provides. In our opinion if you ever are in the need of the services they provide, Service Master of Baltimore is the company to call. Hands Down the best in their field. Thank You for a job well done...
The Company was very fast and professional for fire clean up. Fire clean up gets 5 stars. But the REPAIR / CONSTRUCTION division gets a "0" Stars. Waited 3 weeks after clean up / demo was done and still never received and estimate for repairs. When I contacted the company they seemed only interested in telling me they will do the job. But not in given me the price of the repairs. Which I needed for the insurance. I explained that I was going with the company that has the best price and Reputation. Luckily I worked it out with the insurance. To this day I still don't have a estimate from them. Needles to say don't need them anymore. Great for Fire Demo / Cleanup . Terrible Construction division.
These guys really came through for me. We had a horrible mold problem in our basement and we had to leave the house and I was so stressed out and everybody in the company was really great at talking me through the process and keeping me in the loop. It has been a pleasure working with them and I will use them in the future for sure.
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