Edwin and his crew were extremely careful and efficient installing the drying equipment in my house. They also listened well to my concerns and answered all my questions. Dennis, who did the dryness test and also removed all the equipment, did excellent work too, being very careful in the removal and answering all my questions. Good people all around.
ServiceMaster is absolutely phenomenal. It is a rarity these days to deal with a company as responsive and as professional as ServiceMaster. We had a significant mouse issue in one of our listings and ServiceMaster did a masterful biohazard cleanup in difficult circumstances and on a very tight timeline. The project manager (Chris) was knowledgeable, accessible and went above and beyond to satisfy the needs of both our clients and the future owner of the home. The crew (led by David & Bryan) was exceptional and worked late into the night to complete the project on time. As a real estate professional, ServiceMaster will be the company I call for all of my restoration needs in the future.
We scheduled their service following water damage to our first floor and finished basement. We got the initial damage under control, and that we were not in an emergent situation, Julio and Sandra showed up the next business day at 10 am. They promptly evaluated the situation, surveyed it, and rapidly began remediation. They worked around our foster dogs, our own dog, and our belongings in the adjacent areas, quickly covered up our furniture, and erected temporary barriers to ensure safe and timely completion of extensive drywall work. They made sure that our things were protected from every bit of water and drywall they removed, bagged everything, laid plastic over our carpet, and cleaned up the area, leaving absolutely no residue, insulation, or dust in the area. We were very impressed with their timeliness and professionalism that we observed. The same applies to Dennis and Bernard that conducted our followup appointments, they kept us informed about the project, and ensured we were in the know for remediation and further demolition efforts.
ServiceMaster provides exceptional customer service! Worked directly with Johnny, Leah, Steven, and Sandra who collectively provided a thorough understanding of their work every step of the way. Highly recommended!!!
Charging me over $2500 to take out drywall and setting up fans, I think there were here a total of four hours. Left the rooms a mess after leaving too. The biggest RIP of all is charging me over $200 for a thin plastic sheet that prob cost $20.
If you don’t see your business in the directory and you would like to add it, please click here.