A pipe in the floor burst and drenched all of the carpeted floors. Thankfully our insurance covered it and the company they hired was Service Restoration. They dried and cleaned up all the damage that was done by the water. Honestly it's one of the best services we've used since moving to NC. Ray and Brian were very punctual and did an amazing job. They took their time to do everything properly and you could tell that they knew what they were doing. They took away a problem that was creating a big headache for us. Honestly I'm very happy with their service. 10/10 would recommend.
I have never dealt with a more professional and amazing company. From beginning to end, the work was completed with care and experience. Ray, Brian, and the work team were respectful, competent, knowledgeable, and honest. An absolute pleasure to deal with. Tremendous care was demonstrated both in dealing with the property. Do not hesitate to hire this company. If you want professional water damage repairs service, Service Restoration is whom you should contact. You will not be disappointed.
The initial mitigation wasn't terrible. We selected the company to also do the repairs. This was July 4th... We're STILL waiting on cabinets and flooring, 9 months later. Issue after issue. Beyond frustrated. EDITED - May-- STILL waiting on them to respond about last of repairs. BEWARE of this company. The owner is even unresponsive. Has been telling us for 3 weeks that he'd call us, still nothing.
Service Restoration has been our go-to contractor for many years for water damage restoration projects around our home. Brian and his crew have been professional, reliable and have always provided quality work promptly. We would recommend Service Restoration and Brian's outstanding work to anyone.
SR dried our water damage in less than 3 days. Steven & Taylor were both professional, timely, and flexible. They come highly recommended for any home restoration services in the Charlotte area.
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