I own a business in Charlotte and had a small water damage issue in my office. I called the best water damage repair company in Charlotte and they managed to handle the issue in less than 24 hours. I couldn't believe how quick and thorough they were in fixing the problem. After dealing with so many water damage repair companies, I can say with certainty that Service Restoration is the best water damage repair company in Charlotte. They are very quick to respond, professional and very customer friendly.
Our condo was flooded as a water supply hose burst. We phoned water damage repair company in Charlotte since they came highly recommended. They arrived quickly, provided us with an estimate, and immediately got to work. We couldn't be happier with these guys from beginning to end. They went above and beyond to fulfill their promise to do what they said they would. They answered their phones and were prompt and kind.
Our apt flooded due to a cracked pipe in the building next door. Their team were prompt, responsive, and a pleasure to work with. They treated our belongings like they were their own and ensured the process went like clockwork. I 100% recommend for water migitation. They exceeded our expectations.
Incredible service and solid people. Water damage is always stressful so when you have a team that is incredibly knowledgeable, empathetic, and attentive, it makes the experience as positive as it can be. I highly recommend this crew and this business
The initial mitigation wasn't terrible. We selected the company to also do the repairs. This was July 4th... We're STILL waiting on cabinets and flooring, 9 months later. Issue after issue. Beyond frustrated. EDITED - May-- STILL waiting on them to respond about last of repairs. BEWARE of this company. The owner is even unresponsive. Has been telling us for 3 weeks that he'd call us, still nothing.
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