We had a water leak in our master bathroom and called this company for assistance. They did not keep us informed of the work they were doing, I went to check and found they ripped out our bathroom vanity and didn’t keep the frame, only the countertop. They also flushed paper towels down the working toilet when they ran out of toilet paper. They did not keep the damaged part from the broken toilet for the insurance company. After only mitigating water damage from about 700 sq ft they sent us a bill of about $50k. This does not include any reconstruction work or materials, and my husband took out the first level of flooring from the master bedroom himself when the water was leaking. It’s been over 2 weeks and we still havent received an estimate for the reconstruction. This business is poorly run in my experience. I do not recommend using them
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We had a water leak in our master bathroom and called this company for assistance. They did not keep us informed of the work they were doing, I went to check and found they ripped out our bathroom vanity and didn’t keep the frame, only the countertop. They also flushed paper towels down the working toilet when they ran out of toilet paper. They did not keep the damaged part from the broken toilet for the insurance company. After only mitigating water damage from about 700 sq ft they sent us a bill of about $50k. This does not include any reconstruction work or materials, and my husband took out the first level of flooring from the master bedroom himself when the water was leaking. It’s been over 2 weeks and we still havent received an estimate for the reconstruction. This business is poorly run in my experience. I do not recommend using them