Is this your business?
We had a water leak in our master bathroom and called this company for assistance. They did not keep us informed of the work they were doing, I went to check and found they ripped out our bathroom vanity and didn’t keep the frame, only the countertop. They also flushed paper towels down the working toilet when they ran out of toilet paper. They did not keep the damaged part from the broken toilet for the insurance company. After only mitigating water damage from about 700 sq ft they sent us a bill of about $50k. This does not include any reconstruction work or materials, and my husband took out the first level of flooring from the master bedroom himself when the water was leaking. It’s been over 2 weeks and we still havent received an estimate for the reconstruction. This business is poorly run in my experience. I do not recommend using them
We had a leak in our master bathroom that went through the walls to the lower level kitchen and dining room. The clean up and dry crew did a great job. From the start we had issues with communication and follow through with Same Day. They often did not respond or show up when they said they would. The work often had to be redone many times, especially replacing and fixing the kitchen cabinets. I finished several of the projects myself due to the slow response of the company. There are still outstanding issues that were not resolved. Our home was NOT put back in a similar / equal state. There was a lack of professionalism when we made a complaint about work not being done, or being done incorrectly. They did not use professional plumber for plumbing jobs, not did they use professional cabinetry people for the cabinet replacement. The amount of times they had to come back was ridiculous. We were also never given a straight answer on costs. That said, the granite installers and the tile installers were top rate.
We woke up one morning to a few inches of water in our living room. Chris was sent out, and really helped us through a difficult time. Chris was generous with his knowledgeable advice on what to do when I was at a loss. He helped me navigate what to do when my insurance didn't cover things as well. I was in a bad spot, and because of this company quickly sending someone out I feel much better about the situation. So grateful and would use again 10/10.
Same Day repaired and replaced my water damaged kitchen. Very professional! We had a water leak just after thanksgiving and we had the entire kitchen replaced. What a whirlwind! Same Day was there for us. They were very helpful an easy to work with. The team was quick and professional. The work was completed in record time. They were so fast it was hard keeping up with them picking out materials to install! I'd gladly use them again. Highly recommended! We have a beautiful kitchen now and are very happy with the results!
Damage to your home from a flood or any disaster is stressful. Pacy, Eyal, Saul, and all the guys over at Same Day Restoration took away all of that stress and did an absolutely impressive job of restoring my kitchen/living/dining room even better than how it was before. A pipe busted in my kitchen and damaged some of my flooring and part of the island table. My home insurance covered most of the cost and said that it would probably take 4-6 months to restore. But Same Day was able to restore my place in just 3 short weeks! Nevertheless, it was the quality of work from Same Day Restoration that really impressed me. Same Day laid some brand new beautiful flooring that we were able to choose from the dozens of samples they were able to bring to the house. They built my island table better than how it was before. Added some new floor molding and rolled on some new paint and now the house looks great! I searched and researched again on about 6 different contractors and Same Day won me over because of their quick and reliable response to phone calls, texts, emails, and appointments. All the staff is very nice, respectful, fun, and most of all, trustworthy. They’re very considerate on covering all of your furniture and appliances and then cleaning up after their work every day. The owner, Pacy, even came to my house the same time my home insurance field estimator/adjuster came out just to make sure everything was going to be done right. He was my advocate because I don’t know any of the terminology and I just basically stayed quiet while they talked to each other. Most contractors and restoration companies say that they will not work with home insurance companies but Same Day will! They is seem very knowledgeable in every aspect of home restoration. If you’re looking for a contractor to restore (or even remodel) your home you need to call Same Day Restoration, they will not disappoint!
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