No idea that water from the back of the shower could cause so much damage! Water had seeped under the tile and we never new ! Josh Byrd came in and explained everything from what there company would do and when. He was very understanding, listening to all our questions and answering them with confidence. Thanks for all your help, Josh.
Josh has been an absolute pleasure to work with throughout our water mitigation project. Emergency water mitigation projects can be alarming and stressful, to say the least, but the Rumsey team was quick to respond to my initial call. Josh, our project manager, has been consistently professional, knowledgeable, courteous and incredibly empathetic and kind. Not only did Josh successfully dry out the downstairs and crawlspace of our home, but he did it with the highest level of emotional intelligence and sincerity. While our project is still ongoing, we are very thankful for quality of care we and our home have received throughout this process.
I cannot say enough about how wonderful Rumsey Construction and Restoration was in response to our water mitigation and cleanup. They were out here the day we called. They clearly explained the whole process. They are pros at dealing with the insurance company and got everything paid. Damian the manager, Jackson and Jacob the project managers were professional, courteous, prompt and I would 100% recommended them for any water mitigation issues. Thank you , thank you!!! There are mitigation companies and then there are professionals who take pride in their trade.
It’s hard to find and honest and trust worthy company to do business with when you are frantic after a devastating loss but Rumsey stepped up to the plate and delivered. Michael fuller, our project manager was great to work with. He kept in constant communication and let us know where we were in the reconstruction process. Our place turned out beautiful and I will make sure to share the level of professionalism and service provided by this company. You really won’t go wrong by contacting them.
Josh and Isaac were great at getting the drying and demo/cleanup handled. We await estimates and restoration now. If this goes as well as the earlier work I’ll be more than satisfied.
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