We had a water loss at our home from a bath remodel gone wrong. Tristin and his team showed up quickly, immediately found where the water was coming from and started the drying process. They contained the area and checked as the drying went on. We met many individuals at RPI and they all had one thing in common; they care about their clients above all else. They communicated well all throughout the time they were in our home. Their invoice came and everything was spelled out clearly so the insurance adjuster understood. The job went as smooth as it could. I have no problem recommending RPI to my friends and family. When you have a broken pipe in your house you need a company like RPI.
I used RPI for water leak & Mold restoration in end of April, 2022 . And by my HOA manager’s recommendation, I identified Tristan Moerman as my Project Manager ( who’s very fast responding my text.) Without Tristan’s very detailed quotes, my neighbor’s insurance company wouldn't even respond to me. It takes total 3 weeks to get my toilet fixed due to busy season. Now I feel like I have a brand new master bedroom & toilet. I put a lock box outside my unit for RPI team to do the restoration. They did a wonderful job.
****UPDATE: Unpaid Invoices**** Our company was contracted by Ryan Peacock to perform multiple, last minute emergency Genset transfers following a natural disaster in FL. Given the immediate need for his business, our team unfortunately made the mistake of giving Ryan the benefit of the doubt despite his company not passing our credit check. Ryan agreed to pay for shipments in advance and even told us that wires had been initiated. After not receiving payment after the shipments were delivered, Ryan and his team proceeded to ignore all calls and email follow ups regarding payment. It's been more than a year still the balance payment is due and he kept on giving false promises.
Did a great job removing flooring, extracting insulation, and tidying up subsequently. Displayed great professionalism and expertise. Happy for the service provided!
A team dedicated to working efficiently, keeping you in your home or business , avoiding expensive delays , and experts at working with insurance companies. A manager or owner answers the phone 24/7.
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