Royal Water Damage has a team of people that focuses on taking care of their clients in their time of need. They help when a homeowner needs direction most, when their biggest asset, their home is damaged. Royal water damage prides themselves with their professionalism and empathy for the client. When you have water damage and need help from a company with integrity call Royal Water Damage.
Two days before Thanksgiving we had a septic emergency which resulted in our basement sink flooding with sewage and destroying our bar area. A day after I contacted Royal Water Damage their very knowledgeable team came to my house, assessed the damage in great detail, helped me call my insurance agent to describe the damages, and then spent the next two weeks cleaning the mess, demo-ing our bar area, and leaving the area completely ready for the re-build. All of this was done during the Thanksgiving break and weekend. The service was amazingly thorough and complete and I am so thankful that someone recommended me call them because I would have been lost on what to do without their help.
The sewer backed up into the basement. They were called for service/cleanup and arrived onsite the following morning. The employees were polite in explaining what the process would be and for how long. Did a fabulous job with every step--no evidence of previous situation. Never used this company before--would highly recommend--wouldn't hesitate to use their services if needed in the future.
Articulate in explaining the drying steps. Worked with my Insurance Company. Kept me informed during the painful process and arranged a General Contractor, also familiar with the Insurance process.
Royal is the best in the business! After we had a severe flood in our home recently, they got to our house quickly, cleaned and protected the rest of the house from further damage.
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