Royal Water Damage Philadelphia

Alex Cirone

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August 07, 2023

Cannot recommend Royal Water Damage enough! They are incredibly communicative, easy to work with, and reliable. They go out of their way to be transparent about everything they are doing and explain things carefully. They always give notice when they are on their way and are very clear and concise about pricing, insurance claims, etc. Would definitely use them again!

Sue Noble

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August 31, 2023

Where shall I start? Well, our story started at one of our rental properties. The water pouring from the second floor into the first floor apartment, and subsequently into the basement. Horrific situation for sure. Once we were able to stop the water, assess the situation, and speak to friends, we were pointed to call ROYAL. and WOW, what an experience. Our issue started on a Thursday evening around 5:30pm. The next morning we called Royal, and Paul Glants came within an hour. We have never had a major claim, and so his guidance and direction was paramount. He was reassuring, knowledgeable, willing to educate and definitely advocate for the best for our situation. He understands the insurance end of things, and guided us through professionally. As I write this review, I can honestly say the process has been amazing. We have worked with the ROYAL team now for 20 days, and they have always been amazing. The team of guys who came into our property were always on time, they were excellent communicators, and always respectful of our tenants. Paul's team consisted of Mickey, Zak, Hector Junior, Reed, Matt, Mike, Chris and Anthony. Each team member worked so hard. Removing wet, and nasty construction materials, and always with a smile. (At least when I was there!!!) A special shout out to Mickey and Zak who seemed to be the team to return daily as the walls dried out. They were great at communicating with me, so I could communicate to my tenants. The entire team was trustworthy, respectful, and a joy to work with. As much as no one wants "damage" to be part of our day, it is comforting to have a team to take care of it, and in a positive, and wonderful manner. We can not thank each one of you enough for doing such an amazing job. THANK YOU!!! And finally, a shout out to Paul. Thank you so much for your guidance in each step along the way. Thank you for being our biggest advocate, organizing an amazing team, and pointing us to our next steps. I am aware that your job is finished, but I am thankful that you are always a call away for those silly questions. THANK YOU so very much.

charles gold

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September 14, 2023

The company sent workers to my home immediately when I had a drain blockage. They did a great job cleaning the mess. They always called ahead to let me know when they were coming. They were very polite and great to work with. I highly recommend them.

Robert Trott

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August 31, 2023

Paul and his crew at Royal Water Damage did a fantastic job with our water damage mitigation. They were very professional, thorough, and communicative. While I hope I never have to use them again, I wouldn’t hesitate to hire them for any future mitigation and would recommend them to anyone in need of their services.

James Cirone

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July 27, 2023

The Royal water damage team was fantastic. They are responsive and informative. They provide timely updates on progress. They did a phenomenal job of walking me through the water remediation process and working with our insurance company. Highly recommend