Roto-Rooter Plumbing & Water Cleanup

550 Elmwood Park Blvd Ste F, New Orleans, LA 70123, USA

About Roto-Rooter Plumbing & Water Cleanup

4.7 / 5

from reviews

Is this your business?

    Jai Johnson
    January 08, 2023

    The service is quick and professional however, my most recent experience was poor. During the excavation process (digging under my home) to remove and replace a "drum trap" technicians plugged up my air conditioning condensate line with mud so water wouldn't leak into their work area however they failed to inform myself and the tenants who continued to run the A/C causing water to back up into the house and damage floors in the hallway. I've informed the technicians and called the admin office but haven't heard back from anyone. I'm guessing damage caused by Roto-Rooter isn't covered by company policy which is unfortunate being you will pay a premium price. I was charged over $8k and ended up with damaged floors costing me another $4k.

    Marilyn Briseno
    May 27, 2023

    Drew was amazing. He took his time to really see where the sewer line was clogged and kept me informed along the way! He was courteous, professional and caring. He respected our home and cleaned up nicely behind himself. I would 100% recommend this technician for any plumbing needs!!!

    December 11, 2022

    Overall great experience with this company. Unfortunately, I don't remember the name of the service professional I talked to for the appointment but he was courteous, professional and asked questions helping to figure out the problem. He was able to schedule me within a day. Next day Lester showed up and did an awesome job researching the problem, explaining the situation, costs, and next steps. He also listened to a detailed explanation of the problems the leak was causing and eventually found it and able to fix it during the same visit. He was respectful and professional. Would definitely recommend this company.

    Misty B
    December 21, 2022

    My two plumbers explained everything they were doing and made me feel comfortable with their knowledge. My husband was at work and I was worried about letting a random person in my house. I was blessed to have two very friendly and professional guys show up. They fixed my problem quickly at an affordable price.

    May 26, 2023

    Great work. Amending this review to cover another service I had with Roto Rooter. We’d had a great experience with a water heater through them and then the new trouble was leaking A/C drain plus house supply shutoff going bad. Our tech was amazing and met our needs as promised in the estimate. Thanks !

    Roto-Rooter Plumbing & Water Cleanup

    Our Address

    550 Elmwood Park Blvd Ste F, New Orleans, LA 70123, USA


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