About Roto-Rooter Plumbing & Water Cleanup

4.7 / 5

from reviews

Is this your business?

    janeta rodriguez
    -
    March 13, 2024

    My family and I had a wonderful experience with this company. First of all, I appreciated that a representative called the following morning to confirm our appt and gave me an eta for the plumber’s arrival. We had the pleasure of meeting Thomas, who was super friendly and knowledgeable with the issue that we were having. I gave him a rundown of what was going on and he was asking some follow up questions to get better insight of the issue and went over what his observation was and how he planned to tackle the task. He was thorough and quick (but not rushing by any means). He also was thoughtful and cleaned the workspace entirely which we appreciated greatly! Overall, great service and we do plan on contacting this company again if the time comes.

    Anurag Bhardwaj
    -
    March 04, 2024

    Well I have to say that we had a very positive experience. Stand out was James, our technician who explained the process in a very simple manner and carried on doing his job. He explained how he will take steps to see how fast can the issue of clogged toilet be resolved. Well we had to go through the last step but it was worth it. James also recommended and called the supervisor to have at the pipes with camera. Great job James !!

    Nina Reed
    -
    March 18, 2024

    I had the pleasure of meeting Alexander S today who came to my home to snake from my clean out to the street. He called me ahead to let me know he was on his way. He came to my door with his uniform and he was nicely dressed and the uniform was clean. He greeted me and reviewed my issue and gave me a quote and a senior discount which was greatly appreciated! Alex went to work to and I watched him neatly lay a carpet where he would put the snake machine. Hoses were all neatly unwound; He was organized and precise and experienced in doing his job with confidence. If you get the chance to use Roto- Rooter, I would recommend their services! Ask for Alex S. He is very personable man and you will be very satisfied with his work. It was a wonderful experience from the first call to finish!!! Thank you again! Nina

    Mallory Salazar
    -
    March 05, 2024

    Roto-Rooter Plumbing provided excellent and rapidly service. They promptly contacted me to notify me that the technician was en route. Alex Smith was highly professional and knowledgeable, attentively listening to my concerns and addressing the issue directly. He provided a reasonable quote and swiftly fixed our kitchen sink. As a busy clinic where our kitchen is essential for Therapy, I will gladly recommend Alex Smith to anyone in need of plumbing services.

    Madeleine Lee
    -
    March 07, 2024

    I had a toilet and shower that was flooded, and Alex came and went above and beyond the call of duty to fix it. He was courteous, professional, and answered all my questions thoroughly. He had all the tools, machines, and parts in his van and worked methodically and efficiently, explaining each step along the way. I recommend Alex 100% and highly.

    Roto-Rooter Plumbing & Water Cleanup

    Our Address

    2078 Walsh Ave c1, Santa Clara, CA 95050, USA

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