Calling the plumber was the last thing I anticipated doing this week. I requested a visit late last night for a visit today, and right on time as requested Richie showed up. My house is a conundrum of old additions and redneck engineering, so getting to the bottom of the problem was no easy feat. When he realized reinforcements were required, Richie immediately got the resources needed. He didn’t tell me there wasn’t a solution or put me off to another time. Anthony showed up and the two of them got right to work. They even helped me realize I had a squatter in the form of a 5 foot rattlesnake under my house that needed evicted!! They waited until Rattlesnake Solutions came and completed removal to finish their work. Great communication, knowledgeable, very friendly and respectful. Richie and Anthony are fabulous representatives for the company!! Highly recommended!
Anthony was so friendly and helpful with emergently addressing our clogged main line. Excellent communication even with us as landlords and with our tenants. He went above and beyond and even had a camera tech follow up to ensure we wouldn’t be faced with future issues. So grateful!
Roto Rooter charges way more than others to open a drain. They sent a snake through one time and called it good. My kitchen sink still drains slowly. I was foolish to agree to pay several times what others charge. Beware!!
Terence is a god send! Haven’t had a proper draining shower in 4 weeks, previous tech wanted to rip through my walls and Terence saved the day! Didn’t even have to cut through any pipes or walls, was able to get my shower to drain instantly. Highly recommend, amazing communication, on time and didn’t try to upcharge me.
Technician Richie really helped us out late on a Friday night. Stuck to the original price even though it took longer than expected. Wonderful person as well
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