Roto-Rooter Plumbing & Water Cleanup

3500 Clayton Rd Ste 113, Concord, CA 94519, USA

About Roto-Rooter Plumbing & Water Cleanup

4.7 / 5

from reviews

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    Paul Juster
    August 30, 2022

    We had a busted pipe late at night, and they were here first thing in the morning! They got everything dry and were done in a week! Excellent service! They also discovered some mold, which they got rid of too!

    Shelley Kwan
    September 22, 2022

    I called the office to request to redo the flange. She got a hold of the right person Dan for me. Dan send Corey to come to check it out then next day Juan repaired the flange back level to my floor. After next 2 days I got my vinyl plank flooring install back. On the same day I called Corey to let him know now is ready to install back my toilet then next day Sean came and did a great job and he is very nice after he put the camera in to check my sewer line. He also called 2 more person Jason and Rudy to inspect the sewer line and they all explained to me the best way to repair the sewer line. This time I got all of the great service within only one week. I am very happy that I finally I got the right group of experience plumbers to help me and I have excellent service from Roto-Rooter this time and also finally I got my toilet back after 4 months.👍

    Katie Erickson
    August 19, 2022

    This was THE most positive experience. Terence was a consumate professional; Excellent communication skills, very knowledgeable, surprisingly accommodating, thorough, patient and 'real'. He was respectful of our property, our time and of us. There was no wasted time just considerate effort to do his job extremely well. If he were a general contractor we would be thrilled to have him do more for our house. We were prepared for an expensive installation but were very pleased with the value for all the work provided! Roto Rooter has consistently come through for us, no matter the size of the job. The technicians we've had are outstanding.

    Celina Derryberry
    December 31, 2022

    My tech, Guy was absolutely wonderful! He was so helpful and communicative. I appreciated his thoroughness when answering my questions. He recommended the next steps I should take in resolving my issue. Just 100% in Customer Service. Thank you Guy you’re amazing!!!!! Happy New Year!!! 😁

    Spoon Killer
    December 18, 2022

    Had a back up on the main line today (Saturday), also my wife’s birthday so I decided to wait until later in the day to look at it since we had plans. When I looked at it later at 5pm I ran a 25’ auger without any issues but it didn’t solve the problem so that’s when I decided to call Roto Rooter. They said the could have someone out between 6-10pm, they would not give an estimate over the phone, just that the tech would give an estimate on site. Tech came at 9:30pm and quoted $480, which I wasn’t thrilled about, but given the emergency I had no choice. My wife found a $50 coupon to lessen the pain a bit. The tech was very good. Young guy but very professional. He explained what he was doing and ran 3 passes with 3” and 4” blades all the way to the middle of the street, about 80’. The drain cleared out with the first pass but he still went ahead with the 2 other passes to really cut out any roots which I appreaciated. Never felt like he was rushing even though we were his last call. So overall the price felt high but the service was excellent. Would recommend them and it’s probably a lot cheaper if I was smart enough to schedule this as a regular thing every 2-3 years…

    Roto-Rooter Plumbing & Water Cleanup

    Our Address

    3500 Clayton Rd Ste 113, Concord, CA 94519, USA


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