The gentleman that came to my house to snake my driveway was very professional, and did a wonderful job on my driveway. He was very well mannered, very personable, and would love him to come every year to take care of the problem that I have. You have a great person working for your company, and I felt very safe, he explained everything to me about the driveway and the problems that I would have if I didn’t keep doing this every year because of the roots from trees nearby, growing into the driveway where the pipes are. He was wonderful wonderful wonderful. .
Great experience overall. Had stopped up kitchen sinks that I couldn’t get cleared. These guys were the first ones I found early morning. I called them at 630a and got a live person who essentially booked me a 8-10am slot. Got a phone call at 830 indicating the technician was on his way. Roni got here just before 930 and was awesome. Courteous, knowledgeable, and quick. Was out by 11 with clear drains and all was clean. Cost was a bit much ($510 flat fee but had a $50 discount) but the convenience made up for it for me.
Exorbitant pricing! $375 for a faucet install. I feel very ripped off. They won't quote anything on the phone. Then they send a fast talking salesman plumber, who snagged me in. I had the area prepped, everything nice and clean and ready for him. I do more prep than most. Beware of using this company. They do not care if your children starve, they do not care if you are elderly, they care about making huge bucks for a job. Job was decent.
The first technician was excellent. The 2nd technician said he would return to finish his camera work. He never came back. His supervisor called and told us he would follow up and get back to us. Never happened. It was expensive 1.5 hours of work with no conclusion about the state of out pipes.
Alex was very fast and very thorough with his service today. We had to use this serviced in the past and was not pleased with the service. We felt like the two technicians that came out to the house where Mario and Luigi and didn’t know what they were doing. We went ahead and gave this service a second chance and Alex made up for the bad service. I really appreciate him coming out on a Saturday morning and fixing our issue.
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