Came out promptly on a Sunday when my plumbing was backing up. Diagnosed the problem (drain line that needed to be replaced) and showed me the issue with their scope. Arranged for a crew to come out the next morning to replace line. Great work, courteous, and fast. Highly recommend them.
I called roto rooter on Thanksgiving morning for service(Pipes clogged up) and I had the pleasure of having an awesome technician named Orlando who took care of the issue and also Tom who is helping us to fix our problem with a reasonable, affordable price. Highly recommended" Thank you!!
I experienced a complete lack of water flow in my home and called Roto-Rooters for help. The initial contact was with a lady who took down the list of problems and assured me that a technician would arrive within a four-hour window. Upon the technician’s arrival, I was told that there would be a charge of $393.00 just for the evaluation of the problem. Subsequently, after a brief inspection of the plumbing, I was informed that Roto-Rooter’s capabilities were limited to only handling minor plumbing issues. The evaluation lasted approximately five minutes. Initially, I contemplated awarding just one star to Roto-Rooter for what seemed like a waste of time and money. However, I must commend the technician for his politeness, professionalism, and genuine regret for being unable to provide a solution. Fortunately, I contacted Foley Pump Services as a backup, and they proved to be a lifesaver. The person who answered the phone at Foley’s Pump Services assured me that they never leave their customers stranded with no water without either fixing the issues or providing an alternate solution. The technician from Foley’s identified the problem, repaired it, and left my house with the water flowing again. Please save time and money by calling your plumber or Foley’s Plumbing Services.
Manny and Miguel were completely beyond anyone’s possible expectations of the job they did. Manny dealt with camera/damage work and Miguel stopped the horrific leak. They worked together and not only explained everything about the damage to the cast iron pipe but details about why it happened. Kind, courteous, compassionate and honestly great personalities. These men were here for hours. Was a late night and never complained.. always smiling, joking around. Real cool with me and my dog. I’d highly recommend this company and especially manny and Miguel … I thank you! It’ll be a long week but it’s ok because I’m dealing with these great people!!
I contacted Roto-Rooter to troubleshoot an alarm on our plumming system. While the service fee is extremely high, our tech Sylvan was great. Sylvan quickly identified and resolved the issue and provided recommendations for future management. Sylvan definitely earned 5-stars.
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