Very pleased with this company. When the pipe leading to my septic tank started leaking around 8 p.m., I called a half dozen companies that claimed to offer "24/7 services" and this company was the only one that agreed to send someone out the same night. They removed a clog from the pipe that night and came back the next day to clean the water off the basement floor. This company truly does work 24/7!
Stephen Salters
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January 08, 2023
My plumber was excellent. He did a great job and was kind, courteous and funny and worked hard for the time he was here. He actually did the quote and I was very unpressed but HIM that even though there were cheaper plumbers I decided to go with E at Roto-rooter!
Jeremi Lorenti
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November 25, 2022
Had a small leak in the water heater room - couldn't tell exactly where it was coming from, so had RotoRooter come out to repair. They were here for about 10 minutes before they said the job was done. Wanna know how much they charged me? OVER $600! At the time I said to myself fine, I'm paying for the knowledge. But after he left, I took some time to look at it and realized the leak was in the water line to our fridge. And the repair he did was to tap a new line into another copper pipe. $2 in parts. This was not a $600+ job. This person 100% took advantage of me. I will never use this company again, and will warn everyone to stay away. I am going to post this review on every website I can. I am going to contact the local news to report this company and their scam practices. I can only imagine how much money this company has stolen from others.
Anthony Sirico
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October 08, 2022
I’ve had an issue with my sewer getting clogged bc of roots. Ive called a total of 5 times in 3 years. I’ve been serviced twice in the span of 3 months. Last time they came the price they wanted went from 350- 598 I told the guy at that price he can get back in his truck. He insisted on calling his supervisor and I ended up paying 450. I won’t be calling again. Not due to the technician but it became obvious that the company doesn’t care if you give them repeat business they will still try to squeeze every last dime they can out of you. Poor business practice treat your recurring customers better.
jhunt123456
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November 27, 2022
Although there was a communication issue with the company itself in the sense that a technician wasn’t dispatched until a day after they were supposed to, the technician that came out, Thomas, was EXCELLENT. Incredibly knowledgeable and helped me understand what was going on with my system and was able to resolve the situation.
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Very pleased with this company. When the pipe leading to my septic tank started leaking around 8 p.m., I called a half dozen companies that claimed to offer "24/7 services" and this company was the only one that agreed to send someone out the same night. They removed a clog from the pipe that night and came back the next day to clean the water off the basement floor. This company truly does work 24/7!
My plumber was excellent. He did a great job and was kind, courteous and funny and worked hard for the time he was here. He actually did the quote and I was very unpressed but HIM that even though there were cheaper plumbers I decided to go with E at Roto-rooter!
Had a small leak in the water heater room - couldn't tell exactly where it was coming from, so had RotoRooter come out to repair. They were here for about 10 minutes before they said the job was done. Wanna know how much they charged me? OVER $600! At the time I said to myself fine, I'm paying for the knowledge. But after he left, I took some time to look at it and realized the leak was in the water line to our fridge. And the repair he did was to tap a new line into another copper pipe. $2 in parts. This was not a $600+ job. This person 100% took advantage of me. I will never use this company again, and will warn everyone to stay away. I am going to post this review on every website I can. I am going to contact the local news to report this company and their scam practices. I can only imagine how much money this company has stolen from others.
I’ve had an issue with my sewer getting clogged bc of roots. Ive called a total of 5 times in 3 years. I’ve been serviced twice in the span of 3 months. Last time they came the price they wanted went from 350- 598 I told the guy at that price he can get back in his truck. He insisted on calling his supervisor and I ended up paying 450. I won’t be calling again. Not due to the technician but it became obvious that the company doesn’t care if you give them repeat business they will still try to squeeze every last dime they can out of you. Poor business practice treat your recurring customers better.
Although there was a communication issue with the company itself in the sense that a technician wasn’t dispatched until a day after they were supposed to, the technician that came out, Thomas, was EXCELLENT. Incredibly knowledgeable and helped me understand what was going on with my system and was able to resolve the situation.