Roto-Rooter Plumbing & Water Cleanup

155 East St UNIT 204, New Haven, CT 06511, USA

About Roto-Rooter Plumbing & Water Cleanup

4.7 / 5

from reviews

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    Erika Cellupica
    -
    January 07, 2024

    I can not say enough good things about this company. First of all Tim was amazing and helped me call my insurance and put my mind at ease. Miguel helped clear the clog and was very professional and friendly. Chandler was my camera tech and he explained everything as he was working the camera through the pipes. He explained what may have caused the clog and areas that may need to be fixed. Jon and his crew came in and did an excellent job cleaning my basement. They were professional and treated my stuff with care. I highly recommend them.

    PM ANALYST
    -
    December 27, 2023

    Franklin did an amazing job at my house. He was courteous and very professional. He did all possible actions to satisfy the need and went beyond the scope just to make sure everything is in order and can be trusted on. I have been with This company for a long time and Franklin was in consistence of their services. I will give Frankie 10 stars out of 5 and will endorse his service as he is trust worthy, competent and honest.

    Steve Shoemaker
    -
    April 10, 2024

    They did a great job with a fairly complicated situation. We had water coming down through the basement ceiling and the source was not clear. Thomas traced it to the drain from an upstairs shower and made the fix. But we had water damage and moisture issues from water coming down between the walls, so we needed the water mitigation team to come in and see what needed to be done to make sure we didn’t get mold. Ended up having to take out the wall and ceiling from a downstairs bathroom and then had to do a bunch of drying using industrial strength fans and dehumidifiers. It was a big process, but they were professional and prompt every step of the way. Knowing Tim was in charge and on top of everything helped reduce the stress considerably. He was always ready to go the extra mile to make sure everything got done.

    Ana Schlager
    -
    January 13, 2024

    We are had a plumbing emergency yesterday and we have received excellent service starting with Carl who went above and beyond working while also keeping me calm. Within a few hours Carlos arranged for clean-up, helping us step by step and making this as smooth as possible. Sean and Milton worked diligently with clearing, dumping, cleaning and sanitizing our basement and garage. We are very grateful for this team for their professionalism, dedication, and kindness and we would not hesitate to recommend, or call them again. Thank you.

    Chris Douglass
    -
    January 01, 2024

    I had a great experience with Charles. He was extremely professional, courteous and explained everything he was going to do today. He had a lot of good questions to get an understanding as to what the cause could be to the drain. He was able to fix our issue right away and cleaned up the areas after he was done, which is a great indication of the professionalism Charles brought with him today. I haven't used Roto-Rooter before, but I will certainly be a repeat customer.

    Roto-Rooter Plumbing & Water Cleanup

    Our Address

    155 East St UNIT 204, New Haven, CT 06511, USA

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