Scheduling was quick and easy. Got me on a holiday weekend before going out of town. Great communication and arrived on time. Kenny quickly inspected my toilet and told what needed repair but also what was in good shape. Kenny did the repair quickly. Showed me what he replaced. Quick follow up from Rotor Rooter to make sure I was satisfied. Will definitely use again for my plumbing needs
Karma Friendly
-
August 06, 2022
The Technician arrived little late but still within the time frame. He installed 2 toilets well. He did give us $100 discount which was great! He took the packed new toilet upstairs, unpacked, removed old one and hauled old one away. Same he did for the one downstairs. There was no leak and he did warn us of possible pipe break while installing as our house is old. But fortunately nothing happened and all went well. I definitely recommend Roto Rooter as I had pleasant experience with them twice. Before this they had installed my Kitchen Faucet well without any problems. They are truly professional at what they do..!
Rusty Black
-
August 17, 2022
We just moved into our new house and had a sewage back up. Darnell came out and was helpful, knowledgeable and professional and got our drains cleared. Following Darnell's recommendation, we had a follow up appointment, that was serviced by his co-worker John who was the epitome of professionalism and completed the repairs quickly. I will never use any other plumbing service.
Ryann Sreng
-
November 11, 2022
The crew has been amazing. Josh and Anna came to our home and walked us through the process of what we were facing after a soft clog flood occurred at our home. They took their time with us, explained everything and even dealt with insurance claims to take the stress off of us. This has made a very stressful situation 10 times easier on us to have these guys who really do care and go above and beyond to get the job done.
Editing to add the other staff that came through our home during our whole fiasco. First I want to start with Jo Jo. Jo Jo came in on a Sunday and fixed the initial issue that caused our flood. He was punctual, nice and a hard worker. He later came back for the additional problem we faced with an upstairs leak, and again walked us through what was happening and got us fixed up to hopefully have no more problems in the future.
Then there is Casey and Kim. These two are the absolute BEST! I was so thankful for them. They became like family after spending over a week every day in our home cleaning up the mess that occurred! These two are what me and my husband refer to as the dynamic duo! They were the real MVPs in this process!
Once again this whole company is top notch and one we will always call if needed in the future!
Sandi Kohn
-
January 16, 2023
Called Rotor Rooter to come out and look at a sewer backup problem in my home that another company was unable to fix correctly. The people at Rotor Rooter were very friendly and professional and sent a technician out that afternoon. The technician fed a camera into the pipe and showed me the problem causing the backup. He was able to get it cleared temporarily so I could use the bathroom that evening. He gave me a qoute for the repairs and took the time to set up financing for me, even though by this time it was late in the evening. Both the technician and the gentleman helping with financing over the phone, and already home for the day, were very accommodating. They took care of getting locates and were at my home the next morning to start the job. By the time I got home from work that afternoon, the repair was complete and the yard filled back in and graded. I want to give a big shout out and thank you to Jeremy, Oliver, Tony and Josh for such great work and professionalism. They took care of my problem, were respectful of my property and did a great job. Rotor Rooter has very fair and competitive pricing. They have a very satisfied customer and will always get my business anytime I need any plumbing services. I highly recommend Rotor Rooter for your plumbing needs.
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1055 Sunset Blvd Unit C, West Columbia, SC 29169, USA
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Scheduling was quick and easy. Got me on a holiday weekend before going out of town. Great communication and arrived on time. Kenny quickly inspected my toilet and told what needed repair but also what was in good shape. Kenny did the repair quickly. Showed me what he replaced. Quick follow up from Rotor Rooter to make sure I was satisfied. Will definitely use again for my plumbing needs
The Technician arrived little late but still within the time frame. He installed 2 toilets well. He did give us $100 discount which was great! He took the packed new toilet upstairs, unpacked, removed old one and hauled old one away. Same he did for the one downstairs. There was no leak and he did warn us of possible pipe break while installing as our house is old. But fortunately nothing happened and all went well. I definitely recommend Roto Rooter as I had pleasant experience with them twice. Before this they had installed my Kitchen Faucet well without any problems. They are truly professional at what they do..!
We just moved into our new house and had a sewage back up. Darnell came out and was helpful, knowledgeable and professional and got our drains cleared. Following Darnell's recommendation, we had a follow up appointment, that was serviced by his co-worker John who was the epitome of professionalism and completed the repairs quickly. I will never use any other plumbing service.
The crew has been amazing. Josh and Anna came to our home and walked us through the process of what we were facing after a soft clog flood occurred at our home. They took their time with us, explained everything and even dealt with insurance claims to take the stress off of us. This has made a very stressful situation 10 times easier on us to have these guys who really do care and go above and beyond to get the job done. Editing to add the other staff that came through our home during our whole fiasco. First I want to start with Jo Jo. Jo Jo came in on a Sunday and fixed the initial issue that caused our flood. He was punctual, nice and a hard worker. He later came back for the additional problem we faced with an upstairs leak, and again walked us through what was happening and got us fixed up to hopefully have no more problems in the future. Then there is Casey and Kim. These two are the absolute BEST! I was so thankful for them. They became like family after spending over a week every day in our home cleaning up the mess that occurred! These two are what me and my husband refer to as the dynamic duo! They were the real MVPs in this process! Once again this whole company is top notch and one we will always call if needed in the future!
Called Rotor Rooter to come out and look at a sewer backup problem in my home that another company was unable to fix correctly. The people at Rotor Rooter were very friendly and professional and sent a technician out that afternoon. The technician fed a camera into the pipe and showed me the problem causing the backup. He was able to get it cleared temporarily so I could use the bathroom that evening. He gave me a qoute for the repairs and took the time to set up financing for me, even though by this time it was late in the evening. Both the technician and the gentleman helping with financing over the phone, and already home for the day, were very accommodating. They took care of getting locates and were at my home the next morning to start the job. By the time I got home from work that afternoon, the repair was complete and the yard filled back in and graded. I want to give a big shout out and thank you to Jeremy, Oliver, Tony and Josh for such great work and professionalism. They took care of my problem, were respectful of my property and did a great job. Rotor Rooter has very fair and competitive pricing. They have a very satisfied customer and will always get my business anytime I need any plumbing services. I highly recommend Rotor Rooter for your plumbing needs.