Would not recommend to my dog! I booked them back in 2022 for plumbing issues, they quoted me and recommend me to get new pipes which was $6000 few months later after running new pipelines and damaging my front lawn i experienced plumbing issues again. Before completing service of running new pipelines they were trying to force me into getting my floors fixed without actual long solving the plumbing backup issues. After completing i still ran into issues with plumbing that has been on going to now 2024 The service tech doesn’t come when they say they will, when called again they said i was experiencing root issues under the home that they could’ve/should spot back in 2022 when they recommended new pipelines in front yard. And now they are quoting me 5850 yo descale my pipeline when i didn’t even need the first initial service. So im overpaying them!!! I would not recommend to book, they are unprofessional & unqualified! When i called them to come back it took 2-3 hours for to come, they wouldn’t give me a re-estimate and and the quotes doesn’t even add up. I called Around and got someone else to fix the issue for MUCH cheaper !
My husband Marvin and I were extremely pleased with the service Tim Dumas provided today. He was thorough, courteous and made sure the work was done to our satisfaction. Thank you again Tim and Rotor Rooter, for an impeccable job and service! To all who made need such service, call on Rotor Rooter for incomparable service and Guaranteed Customer Satisfaction!!
Excellent customer service! Called on a Sunday night, they came Monday to assess the problem, and replaced our water heater the same day! Preston walked us through every step and made Jeremey made sure we were taken care of! They were quick, efficient, and professional. Would definitely recommend!
Mr. Russel and Mr. Oliver didn’t leave my house until the job was done! They did an amazing job. They also fixed some of my old pipes under my house free of charge. I called them out because I had a main water leak in my front yard. They found the problem and fixed it. Thanks again. I will be using you guys again in the future.
Just used Roto Rooter for our plumbing needs in an older home. I can’t express what a wonderful job Austin did. He was very professional, polite and very knowledgeable. He went above and beyond to make sure our plumbing needs were met.
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