Hands down amazing! Personality and humor were very welcomed! Fully explained each step before during and after repairs. He found some pretty remarkable weather related pipe damage. It was neat to learn the freezing cold was capable of such damage. Very timely. And so very appreciative to have running water again after 5 days. 10/10 highly recommended
Heather Leonard
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January 03, 2023
Our technician Sander was great. He had great customer service and was polite, courtesy and he was detailed in his explanations. I’d give SANDER a 5 start rating. HOWEVER, I would not give the customer service office a 5 star rating. Their explanation on timing and when to expect service was lacking and they also cancelled on us when we were 2.5 hours into the “supposed” appointment window. We then had to call several times the following day to get updates on when to expect service. Sander the technician was awesome, but the company’s dispatcher and customer service manager that I spoke to was horrible.
Dakotah Hill
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November 07, 2022
Roto Rooter has helped with repairs to my house due to the piping and such as needed and they’ve done great work each time I’ve worked with them. Thank you Sander for coming and taking a look at this leak for me. Very professional and gave helpful advice for a first-time homeowner. Much appreciated!
Anthony Harris
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October 04, 2022
I called to get my washer and dryer installed. Would highly recommend this company for anyone looking for a washer/dryer installation or plumbing. Sander was professional and he gave me a fair price. Before leaving he made sure everything worked properly. Did a great job!!!
Scott Allen
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January 29, 2023
Excellent professional service. Austin showed up on time to fix a leaking shower drain. He cut a neat hole through ceiling which made it easy enough for me to fix. The shower drain was corroded on, but he managed to cut the metal ring off. Austin took the extra time to do everything right. He worked very hard. I was very pleased with the service.
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105 E St Ste 100A, Hampton, VA 23661, USA
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Hands down amazing! Personality and humor were very welcomed! Fully explained each step before during and after repairs. He found some pretty remarkable weather related pipe damage. It was neat to learn the freezing cold was capable of such damage. Very timely. And so very appreciative to have running water again after 5 days. 10/10 highly recommended
Our technician Sander was great. He had great customer service and was polite, courtesy and he was detailed in his explanations. I’d give SANDER a 5 start rating. HOWEVER, I would not give the customer service office a 5 star rating. Their explanation on timing and when to expect service was lacking and they also cancelled on us when we were 2.5 hours into the “supposed” appointment window. We then had to call several times the following day to get updates on when to expect service. Sander the technician was awesome, but the company’s dispatcher and customer service manager that I spoke to was horrible.
Roto Rooter has helped with repairs to my house due to the piping and such as needed and they’ve done great work each time I’ve worked with them. Thank you Sander for coming and taking a look at this leak for me. Very professional and gave helpful advice for a first-time homeowner. Much appreciated!
I called to get my washer and dryer installed. Would highly recommend this company for anyone looking for a washer/dryer installation or plumbing. Sander was professional and he gave me a fair price. Before leaving he made sure everything worked properly. Did a great job!!!
Excellent professional service. Austin showed up on time to fix a leaking shower drain. He cut a neat hole through ceiling which made it easy enough for me to fix. The shower drain was corroded on, but he managed to cut the metal ring off. Austin took the extra time to do everything right. He worked very hard. I was very pleased with the service.