Had an incredible experience today. This service explained the issues and how to address them right away. Excellent customer service and professionalism by Preston Whited, he helped in a time of need and made this a smooth process. Thank you again! I highly recommend this company.
Our support technician Justin was very personable, friendly and helpful. Explained all the details that were to be done and gave an accurate estimate.of time, effort and options to resolve the problem we had. He really made our day.
Thank you Rotor-Rooter for your great service during my emergency. Service Technician, Wayne was extremely efficient and confident. He arrived on time!! He was very professional!! He was very knowledgeable!! He detected the source of the problem!! He also cleaned up!! I would highly recommend him to my neighbors & friends.
I have used Roto-Rooter several times and they never disappoint. They provide quick yet thorough service. Our technician Wayne was great and professional. I will continue to use them for all of my plumbing needs.
I must say that I originally called A1- Made an appt at 1130 Monday night for an 8am appt Tuesday morning They called me 830 Tuesday morning to tell me that appt "wasn't available" and I would have to wait until til 4-8pm that day to get someone to me. I called Roto Rooter at 845am- They had someone there at 1130- They got my clogged fixed and recommended that their Water Mitigation Rep come out. He was there in less than 2 hours after they fixed the clog. He did his survey and gave us the next steps. He jumped on his phone and INITIATED THE INSURANCE CLAIM and got us set up for lodging- Yeah- I wouldn't do business with A1 for FREE going forward! THANK YOU ROTO ROOTER!!!!!
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