About Roto-Rooter Plumbing & Water Cleanup

4.8 / 5

from reviews

Is this your business?

    Paul Proctor
    -
    September 21, 2022

    I had a very good experience. Well until my water backed up again (the issue that they thought they fixed wasn’t the one causing the water to back up obviously) I paid $6000 for nothing and when the water restoration team came the second time (after 24hours of breathing the sewer water) that’s how they cleaned my basement (pictures included). They left toilet paper on the basement floor and one of the guy’s name Kayne told me if it’s not up to my standard that’s not his problem). I am still trying to get their plumber crew (Dwayne) to come back and diagnose the issue again so that the water stop backing up in my basement but I guess because they already got paid they no longer care. $6000 in this inflation is not $6. I really hope they will reach out and help me fix the issue.

    Dennis Tighe
    -
    August 21, 2022

    Two toilets needed to be unclogged. We got a quick appointment. The tech, Mike, arrived on time. He was very personable, professional, and helpful. He unclogged the toilets quickly with a manual auger. He did not damage the toilets in the process and cleaned the areas around the toilets afterward, being careful to not drip water anywhere as he removed his tools. He also gave us excellent advice on preventing similar problems. We would definitely call the Liberty Roto-Rooter again.

    Matthew and Rachel Caston
    -
    May 29, 2022

    This is the second time I have used this service. It took a little while for them to get a technician out to my house, but it wasn't an emergency this time. The last time, it was an emergency and the tech came within two hours. This time, when the tech did come, he was super friendly and very knowledgeable on what we needed. Keith told us exactly what we needed to keep our drain from clogging again later on. He's been with roto rooter for a long time and we could tell that a lot of customers would really like him. He was extremely helpful to us!

    Jessica Miller
    -
    April 07, 2022

    Corey was excellent. Very professional, working the second night in our home until 9:30 until the jobs were completed perfectly. He was also great working around 3 children and a brand new puppy. I will never call anyone but him in the future!

    Dana Williams
    -
    May 14, 2022

    I just want to say my experience with them was a very pleasant one considering the subject matter. I ended up having 3 different employees come within in a 2 day period. Each helpful and sincere. One gave me knowledge of a coupon, one gave me understanding of the problem and didn’t charge for what he wasn’t able to do and even brought out the 3rd person that used a camera and helped me contact the city. This guy even came back out between his schedule to meet a city inspector to help prove it was the cities responsibility. The cost for those three was one price on the last day and so extremely reasonable. I figured a big company like them would be very expensive and try to add this and that, but they weren’t. I will definitely use them in the future. Thank you Roto-Rooter.

    Roto-Rooter Plumbing & Water Cleanup

    Our Address

    1550 Liberty St, Kansas City, MO 64102, USA

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