Beware: Price gouging Discovered a small leak in a hose connector going to water heater on 11/25/22 (this was the day after Thanksgiving). I could not wait and Roto-rooter was responsive to my call. The technician showed up within 2 hours and replaced the hose in 20 minutes. They charged me $495 for the repair. A total ripoff.
Kelly Diep & Palmer Rampell
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January 04, 2023
We worked with Theo at Roto-Rooter. He was very professional and experienced. He provided practical fixes and did not urge us to take on expensive repairs when a smaller fix was readily available. He was also responsive on the phone when we had additional questions. Would def work with him again.
Pratik Verma
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January 29, 2023
They had a prompt service on the phone to schedule the technicians visit. They called to check up the time 30 min before per the original appointment. The technician Jawed was very courteous and wore covers on top of shoes to keep the floor clean. He did his work well and asked questions to do triage well and explained what he was doing. Gave us documentation and info to follow up with the city.
Robert Peterson
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January 27, 2023
The did a great job. Showed up promptly after calling first. The tach was knowledgeable and professional. He had us back on track in 30 minutes or so. We were super pleased with the service.
Kathy Pickett
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March 09, 2023
Sluggish toilet flushing gradually worsened. Highly knowledgeable and efficient plumber diagnosed the problem quickly and removed a monster root that had grien in the pile. He was cheerful, highly experienced and got directly to the problem. We enjoyed his “can do” attitude. We will ask fir him when we need a great plumber.
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510 Lawrence Expy Ste 206, Sunnyvale, CA 94085, USA
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Beware: Price gouging Discovered a small leak in a hose connector going to water heater on 11/25/22 (this was the day after Thanksgiving). I could not wait and Roto-rooter was responsive to my call. The technician showed up within 2 hours and replaced the hose in 20 minutes. They charged me $495 for the repair. A total ripoff.
We worked with Theo at Roto-Rooter. He was very professional and experienced. He provided practical fixes and did not urge us to take on expensive repairs when a smaller fix was readily available. He was also responsive on the phone when we had additional questions. Would def work with him again.
They had a prompt service on the phone to schedule the technicians visit. They called to check up the time 30 min before per the original appointment. The technician Jawed was very courteous and wore covers on top of shoes to keep the floor clean. He did his work well and asked questions to do triage well and explained what he was doing. Gave us documentation and info to follow up with the city.
The did a great job. Showed up promptly after calling first. The tach was knowledgeable and professional. He had us back on track in 30 minutes or so. We were super pleased with the service.
Sluggish toilet flushing gradually worsened. Highly knowledgeable and efficient plumber diagnosed the problem quickly and removed a monster root that had grien in the pile. He was cheerful, highly experienced and got directly to the problem. We enjoyed his “can do” attitude. We will ask fir him when we need a great plumber.