Anthony was delightfully thoughtful knowledgeable and funny
The price he quoted at the start is what we paid at the end. No funny busy or last min changes. Just professional and honest.
He stayed pretty late and used a bunch of tools I could not even pretend to understand. By the end our water flowed down the drain instead of over flowing. Which is a tremendous relief.
I will request him specifically for now. It’s rare that you have a plumber who is so professional and honest.
Ray McCann
-
November 25, 2023
The techs were punctual, professional, polite and very cordial. They were knowledgeable, clear and certainly helpful as they have resolved our drainage issue. They represented your company very well. So, If we have any future plumbing issues, I would not only be likely to call again but also , (based on today’s experience) I’d be happy and confident to refer someone else to Roto-Rooter. Thanks Ray McCann
Chris M
-
November 26, 2023
Needed emergency service on Thanksgiving and they were quick to respond and service our home. Decades of scale built up in the pipes and we were shown its condition. A few days later, Burim was back to complete the descaling. Everything was completed fast, efficient, and safely. He took considerable care for our home by covering his equipment and wheels when going over the flooring. Burim did an incredible job and I highly recommend him and this company.
Angry Vets
-
November 15, 2023
The came the day before to do an estimate which I felt was extremely fair for what I was having done. When they came back to do the work they did an awesome job and the best part was at the end. I went to make the payment and the job came out to be a lot cheaper then we were all expecting. I’ve always had people tell me to stay away from big companies when it comes to plumbing but these guys were great.
Robin Shevland
-
October 10, 2023
We had an excellent experience from start to finish! We were able to schedule quickly -which was imperative for a kitchen sink!! The professionals, Lena & Anthony, were very professional, friendly & very knowledgeable! They quickly diagnosed & fixed our problem while also providing tips for avoiding it in the future!! I definitely recommend them & will be using again without hesitation if needed in the future!!!!
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87 Carando Dr, Springfield, MA 01104, USA
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Anthony was delightfully thoughtful knowledgeable and funny The price he quoted at the start is what we paid at the end. No funny busy or last min changes. Just professional and honest. He stayed pretty late and used a bunch of tools I could not even pretend to understand. By the end our water flowed down the drain instead of over flowing. Which is a tremendous relief. I will request him specifically for now. It’s rare that you have a plumber who is so professional and honest.
The techs were punctual, professional, polite and very cordial. They were knowledgeable, clear and certainly helpful as they have resolved our drainage issue. They represented your company very well. So, If we have any future plumbing issues, I would not only be likely to call again but also , (based on today’s experience) I’d be happy and confident to refer someone else to Roto-Rooter. Thanks Ray McCann
Needed emergency service on Thanksgiving and they were quick to respond and service our home. Decades of scale built up in the pipes and we were shown its condition. A few days later, Burim was back to complete the descaling. Everything was completed fast, efficient, and safely. He took considerable care for our home by covering his equipment and wheels when going over the flooring. Burim did an incredible job and I highly recommend him and this company.
The came the day before to do an estimate which I felt was extremely fair for what I was having done. When they came back to do the work they did an awesome job and the best part was at the end. I went to make the payment and the job came out to be a lot cheaper then we were all expecting. I’ve always had people tell me to stay away from big companies when it comes to plumbing but these guys were great.
We had an excellent experience from start to finish! We were able to schedule quickly -which was imperative for a kitchen sink!! The professionals, Lena & Anthony, were very professional, friendly & very knowledgeable! They quickly diagnosed & fixed our problem while also providing tips for avoiding it in the future!! I definitely recommend them & will be using again without hesitation if needed in the future!!!!